MEDITECH recognizes the role of virtual care during Canadian Patient Safety Week

Canadian Patient Safety Week, Oct. 26 to 30, focuses on the role virtual care plays in helping keep patients safe and connected, even in the age of COVID-19.


This year’s Canadian Patient Safety Week (October 26 - 30) focuses on the role virtual care plays in helping keep patients safe and connected, even in the age of COVID-19.With the theme, Virtual Care is New to Most of Us, the Canadian Patient Safety Institute (CPSI) is encouraging conversations on how to make the most out of virtual care appointments.  

According to a recent article in Canadian Healthcare Technology, a poll by the Canadian Medical Association (CMA) indicates that Canadians are embracing virtual care options and would like to see those options improved and expanded in the future.

With MEDITECH’s Virtual Visits, clinicians can continue to serve the health needs of their communities, while protecting patients and staff from virus spread. Since the pandemic began, healthcare organizations such as Markham Stouffville Hospital (Markham, Ontario) have used our solution to provide their patients with over 2.1 million minutes of virtual care.

MEDITECH supports the efforts of our many customers who are using innovative technology to better serve their patients while keeping their communities healthy and safe. Here are a few ways we collaborate with them to help drive change in healthcare:

  • Canadian Physician Advisory Committee (CPAC) - CPAC engages MEDITECH's Canadian physicians for the purposes of advancing Expanse development and assisting with physician peer networking. MEDITECH wants to ensure our development efforts reflect the pan-Canadian mission and standard of care for every jurisdiction. Additionally, we want to help you leverage your Expanse solution in the most effective way possible, to make your workflow more efficient. 

  • Canadian Healthcare Advocate Team (CHAT) - Comprised of seasoned Client Services staff with a wide range of extensive product knowledge, CHAT’s mission is to encourage more communication and collaboration with our Canadian customers. Through its work with MEDITECH’s regulatory, strategy, and development teams, CHAT assists in prioritizing Canadian strategic projects on our Development roadmap, with an emphasis on patient safety and enhanced customer satisfaction. The team is also working with MEDITECH Professional Services to create a Canadian Quality Leaders User Group to help to identify priority quality topics within Canada. To learn more about CHAT, contact Director Patricia Pacewicz.

  • MEDITECH's EHR Patient Safety Review Board provides guidelines, education, and action plans to reduce patient safety events and improve customer satisfaction. Customers can visit our EHR Safety Corner for more information. A customer login and password are required.

  • MEDITECH’s Toolkits for Canada - Built and maintained in collaboration with staff physicians, clinicians, and customers, these are designed to get you up and running fast. Currently, they include our evidence-based Fall Risk Management Toolkit along with our Antimicrobial Stewardship Toolkit.In early 2021, we’ll also be introducing our Canadian Heart Failure Management Toolkit. Customers, for toolkit guidance and educational videos, please visit our EHR Excellence Toolkit website. For assistance with implementing these toolkits, please reach out to MEDITECH Professional Services.

Share your patient safety experiences with us, all week long on Twitter, #ConquerSilence.

Read how MEDITECH continues to transform care in Canada.