Interoperability is about people.

Interoperability isn’t really about clicks, or C-CDAs, or interfaces, or data. It’s about people, and simplifying healthcare to make their lives better. That means bridging the gaps that can happen during care transitions, making sure a patient’s record goes wherever they go. And ensuring that patient information always reaches the right clinician, when and where it’s supposed to.

There’s many different routes to achieve interoperability, just as there are many different routes that a patient and their records can travel. But no matter what direction your organization wants to go, MEDITECH can help you get there.

Download The Union Hospital Interoperability Case Study

Interoperability is free-flowing information.

Neither geographical boundaries nor hospital affiliation should hinder a clinician’s access to patient records. That’s why, as a CommonWell Connected Member, we extend interoperability efforts beyond local affiliations and regional HIEs to all connected practitioners. And to extend this reach even further, CommonWell Health Alliance® provides the opportunity to connect with Carequality, supporting the exchange of member records with nearly all major EHR vendors.

Brent head shot

Why does this matter? Consider Brent.

Brent is playing college hockey more than a thousand miles from home and blacks out after falling and hitting his head on the ice. He is admitted to a local community hospital. Both the local hospital and Brett’s home hospital are connected through the CommonWell network, allowing his physicians to review his medical history.

For instance, they have access to his current medications and allergies in case they need to prescribe additional medications. Soon, they will be leveraging the Carequality Connection to also access shared information from his concussion specialist at an academic facility. His care team will be able to review past treatment and test results so they immediately know how best to address his symptoms. And when Brett returns home, his complete medical record will follow him.

Interoperability improves the patient experience.

Patients want the freedom to choose their own specialist, the convenience of an easily accessible medical history, and the ability to engage with providers regularly. But high quality care requires more than just a strong specialist. It requires real-time patient information to make informed care decisions. From local and regional connections to enrollment in nationwide data exchange services, MEDITECH Expanse keeps patients and their records connected.

Diane head shot

Consider Diane, a 55-year-old CHF patient, who requests a referral to a local cardiologist her friend recommended. MEDITECH’s Expanse EHR provides:


Diane’s PCP and specialist share information through the local health information exchange (HIE), including her medication list, problem list, and visit notes.


Diane doesn’t have to recall all her medical details or have tests duplicated.


Diane’s PCP can monitor weight and blood pressure readings that Diane enters using the MHealth Mobile app. She’ll intervene if she detects potential risks, such as rapid weight gain attributed to fluid retention.

Interoperability is efficient for clinicians.

Timely treatment requires timely information, especially in the ED, where it can prove life saving.

Carlos head shot

Take Carlos. Carlos is rendered unconscious following a motor vehicle accident and is life flighted to a Level II trauma center. With only his driver’s license available and no prior record of care, physicians normally would be unaware that Carlos is diabetic and is allergic to iodine. But because they are using an interoperable MEDITECH EHR, they are able to:

Select medications, allergies, problems, and immunizations to add to the patient’s record in Expanse.

Review Carlos’ information in other systems through MEDITECH’s secure One Touch EHR-to-EHR connection embedded in their workflow; no need to search for the patient or sign onto another system.

Quickly access Carlos’ external medical information through a medical summary widget embedded in the clinician’s workflow.

Navigate a personalized view of outside medical summaries.

Interoperability speaks up for Carlos by sharing his complete story with clinicians, when he is unable to do so himself.

Interoperability is happening today.

Interoperability isn’t some far-away goal; MEDITECH users are delivering interoperable, efficient, safe care to patients right now. For example, Union Hospital of Cecil County is connecting to both the Maryland (CRISP) and Delaware (DHIN) HIEs, and producing meaningful results for clinicians, including:

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Saving physicians from one hour of unnecessary paperwork per day.

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Delivering pertinent patient information to users at a glance, through care alerts.

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Embedding HIE portal access into clinical workflows, for a real-time view of any patient’s regional data.

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More effective clinical communication through secure messaging.

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Comparing readmission rates with other organizations and setting achievable goals using real-time analytics.

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Quicker, more informed decision-making on patient transfers.

MEDITECH Greenfield API Promo - Video Covershot

Interoperability is preparing for the future.

As healthcare technologies continue to advance, providers must keep up in order to stay competitive for the future. MEDITECH Greenfield — a new app development environment supported by RESTful APIs, including FHIR — will help them to do that. We invite creators and visionaries to explore Greenfield, and join us in testing, publishing, and acquiring new apps that will add value to the Expanse EHR.

If you are interested, please submit this form for more information, and subscribe to receive the latest updates.

Dr. Louis Harris Head Shot

"Being able to see where patients have been, what their experience was, what their plans were, what tests they were supposed to have...within our own system is really beneficial."

Dr. Louis Harris, CMIO

Citizens Memorial

MEDITECH Interoperability - Video Covershot

Interoperability is simply better care, made easier.

The Valley Hospital, Signature Healthcare, and Citizens Memorial Hospital share how they’re using MEDITECH’s interoperable EHR to improve care delivery.

Download our Union Hospital Interoperability Case Study to learn how Interoperability is helping our customers achieve great results.

Download The Union Hospital Interoperability Case Study