Artificial Intelligence

The intelligent application of AI

At MEDITECH, the strategic use of artificial intelligence is central to our intelligent EHR platform. But we believe that AI should support the people making care decisions — not take away their control. We harness new technology to do the things humans can’t do: process massive volumes of data in milliseconds. And allow humans to do what only they should do: make care decisions. With Expanse, you’re always in control.

Reducing Burden

Supporting physicians, nurses, and patients

with intelligent AI solutions

Ambient Listening

Capture conversation between patient and provider
Automatically generate visit notes for review and editing by clinicians
Surface notes directly in the Expanse chart

Intelligent Search

(Expanse Navigator)

Search across all data in the EHR
Structured and unstructured data, scanned documents, handwritten notes, faxes, legacy data, and more
Synthesize and rank results intuitively to aid clinical decision-making

Nursing Handoffs

Automatically generate handoff documents by extracting key details from patient records
Improve handoff communication by structuring and formatting information consistently
Surface key details that support patient safety

Hospital Course Summary

Automatically generate summary by extracting key details from patient records
Reduce variability between providers and improve clarity for post-discharge care teams
Save hours of manual work reviewing and summarizing complex stays

AI-Powered Patient Communications

(Expanse Patient Connect)

Flows agents to conversationally engage patients in multi-step messaging sequences
AI co-pilots to facilitate faster and more accurate responses to patient inquiries with language translations, message shortening, conversation summaries, and more
Flexible virtual agent solutions that meet you where you are in your AI journey

Appointment No-Show Predictions

Assess the likelihood of patient no-shows using Machine Learning Pattern Analysis
Draw upon all available data, including past attendance history, appointment type, time of day, and SDOH to improve accuracy
Use predictions to optimize schedules, improve staff efficiency, and prioritize outreach

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The Impact of AI

More time, more energy, more enthusiasm

Learn how MEDITECH’s AI is helping clinicians reclaim their time, their energy, and their enthusiasm for their work — so they can provide the best care possible, more efficiently.

See how AI improves workflows across the organization

“There’s been a lot of hype about AI in the industry, but it's not until you put that functionality into action that you see the immense impact this technology can have on the staff. When you can make your staff's lives easier by more efficiently surfacing the right data at the right point in the workflow to provide more precise patient care, it's a win for everyone.”

Dara Bartels

CEO

“I searched for a DNR, and it pulled up the scanned document, and I found it right away. It saved us that day in the ER.”

Meg Devito

ED technician

“I used to spend about 15 minutes per patient cleaning up problem lists, especially for new patients or patients transferred to me from other providers. The search and summarization functionality will help me cut this time down significantly.”

Angela Gatzke-Plamann, MD

Chief Medical Officer

“I am tasked with reviewing hundreds of pages of discharge summaries and scanned documents from other sites each day. This functionality is going to transform my entire workflow.”

Kayla Bilek

HIM staff

“This tool is powerful. Instead of spending hours or days requesting and sifting through several hundred pages of a patient’s record, this can be done in minutes. It distills the information into something usable at the moment that makes an immediate difference in what I do for this patient.”

Joseph Lachica, MD

ED physician

“The solution gives us the capability to confirm patient conditions like sepsis, surgical site infection, or hospital-acquired infection within minutes. This allows us to more smoothly ensure we provide the best care to our patients while giving us the accurate data we need to submit to national organizations like CMS.”

Brenda Totzke

Director of Infection Control

“Our providers saw an immediate impact. They appreciated how they can get a complete longitudinal view of their patients. The solution is already helping to improve their workflow and efficiency.”

Randy Brandt, PA-C

Physician Assistant

AI in Practice

Expanse Navigator

Behold the power of AI-based intelligent search

Imagine the ability to search your entire EHR and beyond. Both structured and unstructured data, including scanned documents, faxes, legacy EHR data, even handwritten notes — across every care setting. And what if the results came back in an intuitively ranked and organized list for easy review?

Thanks to a collaboration between MEDITECH and Google, that capability is here — and it’s only available in MEDITECH Expanse.

Resources

Let MEDITECH help you navigate your AI strategy

MEDITECH understands that our customers work best when we work together. That means lending our expertise to healthcare leaders so they can look beyond the hype and determine the most appropriate course of action for their organizations.

Read our blog to learn what steps to take before embarking on your AI journey.