Doctor using Ambient Listening with patient

Artificial Intelligence

Intelligently crafted for intuitive care

At MEDITECH, we harness new technology to do the things humans can't do: Process massive volumes of data in milliseconds. And allow humans to do what only they should do: Make care decisions. MEDITECH’s approach to AI unlocks the power of data to reduce workload, improve organizational health, and strengthen operational and financial resilience.

Video duration: min. sec.


More time, more energy, more enthusiasm

Amyeen Hassanali, MD, CMIO at Fraser Health Authority, explains how MEDITECH's artificial intelligence saves clinicians seven minutes per patient discharge.

117

hours saved

per 1,000 generations by physicians using our hospital course discharge summary tool

87%

of users

report a reduction in the cognitive load it takes to document a discharge summary

Fraser Health Authority

AI in practice

From pre-visit prep to inpatient care, MEDITECH’s AI-native EHR empowers your patients and your workforce, drives impactful care delivery, and secures your organization's future.

Increase patient engagement with MyHealth Assistant, a patient portal chatbot which offers help with scheduling appointments and summarizing health information.

Improve scheduling with Expanse Patient Connect. Send secure, automated responses to patients in their preferred language. Help staff prioritize outreach and schedule patients more efficiently with Expanse's AI-powered no-show predictions, which scan patient data to assess the likelihood of an appointment no-show.

Deliver safer, more connected care with an interoperable intelligence solution. Traverse Exchange, MEDITECH's FHIR-based data exchange network, enables real-time requests for targeted data at the point of care — presenting an intuitive, consolidated summary of a patient's external data that's deduplicated, searchable, and filterable.

Access the most relevant data when making important decisions about your patients. Expanse Navigator searches across structured and unstructured data, scanned documents, handwritten notes, faxes, and legacy data to summarize large amounts of information in seconds.

Save hours of manual work with ambient listening. Capture the entire conversation of a provider-patient encounter and automatically generate notes for clinicians to review and edit.

Ensure clearer, more consistent handoffs among clinicians. Expanse deploys AI to generate nursing handoff documents, streamlining communication and maintaining patient safety. Simplifying documentation for even complex stays, Expanse's hospital course summary generates discharge documents for the care team.

Minimize lost revenue for stronger ROI and a healthier bottom line. Expanse's AI agent tracks claim denials, automatically generating an appeal action plan. Successful appeals help ensure financial barriers never block clinical care, protecting revenue for the organization and peace of mind for the patient.

The impact of intelligent solutions

7.5

minutes saved

per patient by clinicians using Expanse Navigator, our search and summarization tool, for visit prep

86%

of users

report being highly satisfied with Expanse Navigator, which adds value at all points of care

Mile Bluff Medical Center

Read more about Mile Bluff Medical Center's significant time savings, increased efficiencies, and high user satisfaction rate with Expanse Navigator.

See how AI improves workflows across the organization

  • Helen Wong headshot

    “Collaborating with MEDITECH on the AI-assisted handoff tool has given us an exciting opportunity to offer our clinicians new ways to provide more efficient patient care. Our emergency department and inpatient staff struggled with connecting during handoffs and wanted to improve communication. Expanse's AI-assisted Nurse Handoff routine streamlines the SBAR report so our nurses have more face time with their patients.

    Helen Wong, RN, BSN

    Senior Clinical Informatics RN, Emanate Health

    Emanate Health
  • Over 95% of hospital course summary pilot participants would recommend the tool to their colleagues. One of our main chief of staff surgeons in our regional health authority used the tool for the first time just a couple of weeks ago for a discharge summary. Even though this was a complicated stay for a patient having gone to the OR, gone into the ICU post-operatively, and then come back to the ward before discharge, he found the tool to be much more comprehensive than anything he could have captured by mining through the chart.”

    Amyeen Hassanali, MD

    Chief Medical Information Officer, Fraser Health Authority

    Fraser Health Authority
  • Dara Bartels headshot

    “There's been a lot of hype about AI in the industry, but it's not until you put that functionality into action that you see the immense impact this technology can have on the staff. When you make your staff's lives easier by more efficiently surfacing the right data at the right point in the workflow to provide more precise patient care, it's a win for everyone.”

    Dara Bartels

    Chief Executive Officer, Mile Bluff Medical Center

    Mile Bluff Medical Center Logo
  • Randy Brandt headshot

    “Our providers saw an immediate impact. They appreciated how they can get a complete longitudinal view of their patients. The solution is already helping to improve their workflow and efficiency.”

    Randy Brandt, PA-C

    Physician Assistant, Mile Bluff Medical Center

    Mile Bluff Medical Center Logo
  • Joe Driver headshot

    We've been a MEDITECH partner for many years and we're really excited about the AI program for no-show predictions. When the patient calls our call centers to schedule an appointment, we'll know what their prediction of a no-show is. If that prediction is high, we could offer virtual first as an entry point to our care.”

    Joe Diver

    Vice President and Chief Information Officer, Signature Healthcare

    Signature Healthcare
  • Julie Demaree headshot

    Implementing ambient listening frees providers to focus on their patients while AI technology securely documents the encounter. Time previously devoted to writing notes can be used to follow up with patients, while also fulfilling the equally important goal of enhancing our providers' work-life balance.”

    Julie Demaree

    Executive Director of Clinical Innovation and Transformation, St. Mary's Healthcare

    St. Mary's Healthcare
  • Visit MEDITECH at HIMSS #5031 and get an up close look at our intelligent EHR.