Artificial Intelligence

The intelligent application of AI

At MEDITECH, the strategic use of artificial intelligence is central to our intelligent EHR platform. But we believe that AI should support the people making care decisions — not take away their control. We harness new technology to do the things humans can’t do: process massive volumes of data in milliseconds. And allow humans to do what only they should do: make care decisions. With Expanse, you’re always in control.

Reducing Burden

Supporting physicians, nurses, and patients

with intelligent AI solutions

  • Ambient Listening

    • Capture conversation between patient and provider
    • Automatically generate visit notes for review and editing by clinicians
    • Surface notes directly in the Expanse chart

  • Intelligent Search

    (Expanse Navigator)

    • Search across all data in the EHR
    • Structured and unstructured data, scanned documents, handwritten notes, faxes, legacy data, and more
    • Synthesize and rank results intuitively to aid clinical decision-making

  • Nursing Handoffs

    • Automatically generate handoff documents by extracting key details from patient records
    • Improve handoff communication by structuring and formatting information consistently
    • Surface key details that support patient safety

  • Hospital Course Summary

    • Automatically generate summary by extracting key details from patient records
    • Reduce variability between providers and improve clarity for post-discharge care teams
    • Save hours of manual work reviewing and summarizing complex stays

  • Automated Patient Communications

    (Expanse Patient Connect)

    • Automated, bi-directional SMS communication
    • Natural Language Understanding built into workflow that suggests responses to patient actions
    • Sentiment analysis to interpret intent — ensuring that messages are directed to the right staff and minimizing delays

  • Appointment No-Show Predictions

    • Assess the likelihood of patient no-shows using Machine Learning Pattern Analysis
    • Draw upon all available data, including past attendance history, appointment type, time of day, and SDOH to improve accuracy
    • Use predictions to optimize schedules, improve staff efficiency, and prioritize outreach

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    The Impact of AI

    More time, more energy, more enthusiasm

    Learn how MEDITECH’s AI is helping clinicians reclaim their time, their energy, and their enthusiasm for their work — so they can provide the best care possible, more efficiently.

    See how AI improves workflows across the organization

  • Dara Bartels headshot

    “There’s been a lot of hype about AI in the industry, but it's not until you put that functionality into action that you see the immense impact this technology can have on the staff. When you can make your staff's lives easier by more efficiently surfacing the right data at the right point in the workflow to provide more precise patient care, it's a win for everyone.”

    Dara Bartels

    CEO

  • “I searched for a DNR, and it pulled up the scanned document, and I found it right away. It saved us that day in the ER.”

    Meg Devito

    ED technician

  • Angela Gatzke-Plamann headshot

    “I used to spend about 15 minutes per patient cleaning up problem lists, especially for new patients or patients transferred to me from other providers. The search and summarization functionality will help me cut this time down significantly.”

    Angela Gatzke-Plamann, MD

    Chief Medical Officer

  • “I am tasked with reviewing hundreds of pages of discharge summaries and scanned documents from other sites each day. This functionality is going to transform my entire workflow.”

    Kayla Bilek

    HIM staff

  • Joseph Lachica headshot

    “This tool is powerful. Instead of spending hours or days requesting and sifting through several hundred pages of a patient’s record, this can be done in minutes. It distills the information into something usable at the moment that makes an immediate difference in what I do for this patient.”

    Joseph Lachica, MD

    ED physician

  • “The solution gives us the capability to confirm patient conditions like sepsis, surgical site infection, or hospital-acquired infection within minutes. This allows us to more smoothly ensure we provide the best care to our patients while giving us the accurate data we need to submit to national organizations like CMS.”

    Brenda Totzke

    Director of Infection Control

  • “Our providers saw an immediate impact. They appreciated how they can get a complete longitudinal view of their patients. The solution is already helping to improve their workflow and efficiency.”

    Randy Brandt, PA-C

    Physician Assistant

    • AI in Practice

    Expanse Navigator

    Behold the power of AI-based intelligent search

    Imagine the ability to search your entire EHR and beyond. Both structured and unstructured data, including scanned documents, faxes, legacy EHR data, even handwritten notes — across every care setting. And what if the results came back in an intuitively ranked and organized list for easy review?

    Thanks to a collaboration between MEDITECH and Google, that capability is here — and it’s only available in MEDITECH Expanse.

    Expanse Navigator walkthrough GIF

    Resources

    Let MEDITECH help you navigate your AI strategy

    MEDITECH understands that our customers work best when we work together. That means lending our expertise to healthcare leaders so they can look beyond the hype and determine the most appropriate course of action for their organizations.

    Read our blog to learn what steps to take before embarking on your AI journey.

    See how MEDITECH is solving real-world challenges in healthcare today with AI.