About MEDITECH
Advancing healthcare through intelligent EHR solutions
MEDITECH is a healthcare information technology company that develops electronic health record (EHR) software and clinical solutions for hospitals, health systems, and ambulatory practices. For nearly six decades, we've navigated shifting industries and pioneered innovations through every era of transformation. Our flagship platform, MEDITECH Expanse, supports better patient outcomes via solutions built to address common challenges, utilizing advanced technology such as artificial intelligence, FHIR-based interoperability, cloud computing, and more.
MEDITECH's founding story
MEDITECH was founded in 1969 by the late A. Neil Pappalardo. After graduating from Massachusetts Institute of Technology (MIT) in 1964, Pappalardo began his career as a programmer at Massachusetts General Hospital where he witnessed first-hand complex, error-prone paper processes. MEDITECH began with a mission to create a safer and more collaborative care environment via technology. Pappalardo led a handful of employees in a small Cambridge, Massachusetts office to what would become one of the largest EHR vendors in the industry. For nearly 60 years, MEDITECH has remained committed to building technology that empowers healthcare professionals and improves patient care.
Today, MEDITECH is headquartered in Canton, Massachusetts, with additional US offices in Massachusetts, Georgia, and Minnesota.
MEDITECH by the numbers
2,000+
Healthcare organizations supported
28
Countries and territories
57
Years serving the healthcare industry
12
Consecutive years recognized as Best in KLAS
Frequently asked questions
MEDITECH is led by Michelle O'Connor, President and CEO, who first joined the company as an implementation programmer in 1988. Meet our leadership team, who bring together a wide variety of expertise in healthcare technology and business.
MEDITECH's mission is to enable global healthcare organizations to deliver safe, efficient, and impactful care to the communities they serve through our comprehensive software, services, and technology.
Our values include:
- Corporate and personal integrity
- A future rooted in people, process, and technology
- Shared sustainability and fiscal responsibility
- A positive long-term impact on customers, staff, and the industry
Over 2,000 healthcare organizations across 28 countries and territories have chosen MEDITECH to meet the challenges of a new era in healthcare. Our core offerings include:
- MEDITECH Expanse (spanning acute, ambulatory, and community settings)
- MEDITECH as a Service (MaaS)
- MEDITECH Traverse Exchange
- MEDITECH artificial intelligence solutions
- MEDITECH revenue cycle management
- MEDITECH data and analytics solutions
From emergency departments to outpatient clinics, MEDITECH solutions are built to streamline workflows, reduce clinician burden, and improve the patient experience. Explore all of our EHR solutions.
MEDITECH Expanse is cloud-native and highly scalable, making it the ideal EHR platform for health systems of all sizes. For organizations interested in a subscription version, MEDITECH as a Service (MaaS), maintained in a secure Google Cloud environment, delivers the full Expanse platform while reducing the time and cost of hosting an enterprise-level EHR.
MEDITECH supports organizations of every size, from rural hospitals to integrated delivery networks, including:
- Community and critical access hospitals
- Large health systems and academic medical centers
- Ambulatory and physician practices
- Behavioral health and long-term care facilities
- Children's and specialty hospitals
MEDITECH has a long history of global impact, shaping healthcare from rural communities to major health systems across every region. Infinitely scalable, our EHR platform has been implemented across the nation from smaller rural healthcare organizations to the largest for-profit healthcare system in the United States. Additionally, we are a leader in advancing interoperability in Canada, the EHR leader in Puerto Rico with nearly 50% of market share, a partner of international institute Aga Khan University and Hospitals, and were featured in The Public Sector for our role in Ireland's plans to modernise healthcare delivery.
Offices in the UK, South Africa (covering Africa, Middle East, and South Asia), Australia, and Singapore now extend our reach throughout the following regions:
Healthcare organizations choose MEDITECH for many key reasons:
- Integrated platform — clinical, financial, and operational data in a single system
- AI-solutions — thoughtful, deliberate approach to AI-powered solutions
- Financial sustainability — advanced tools at a sustainable price that enable organizations to thrive
- Community-focused — built to keep hospitals independent and financially strong
- Recognized leader — consistently ranked by KLAS for customer satisfaction
- Interoperability — FHIR-based interface solves data access and utility challenges
- Data intelligence — intuitive tools transform raw data into actionable insights
- Scalability — unlike other vendors, we provide the same core EHR platform to every customer, regardless of organization size
MEDITECH strives to be a responsible member of the global community. We engage in the arts and sciences in local higher education, support local businesses, and host fundraising drives for nonprofit organizations. Internally, we believe in the strength of a diverse workforce and are committed to fostering a work culture in which all of our staff members can reach their fullest potential.
At MEDITECH, we believe that great technology starts with great people. We are always looking for talented individuals who are passionate about improving healthcare. Explore open roles on our Careers Page.
MEDITECH's recognition and awards
Learn more about our customers' successes.