MEDITECH LIVE 2024

The Picture of Health: Moving Beyond the Frame

Let's get candid. Each weighty decision you make sets the tone for the future of health in your community and beyond.

MEDITECH LIVE, our annual in-person conference, brings together innovative healthcare leadership for three days of fellowship and idea exchange. With high-level breakout sessions, speakers, and panel discussions, this is the event to attend for sharpening your focus and making transformational change together.

Join us in Foxborough, MA this September as we work together on shaping healthcare's tomorrow.

Continue the conversation using the hashtag #MEDITECHLIVE on LinkedIn, X/Twitter, Facebook, Instagram, and Threads.

Register for MEDITECH LIVE

Tuesday, September 24

Welcome Reception:

6 p.m. - 10 p.m.

Wednesday, September 25

Conference:

11:30 a.m. - 5 p.m.

Thursday, September 26

Conference:

8 a.m. - 5 p.m.

The MEDITECH Huddle:

6 p.m. - 9 p.m.

Friday, September 27

Conference:

8 a.m. - 12:30 p.m.

The intelligent EHR for a digital world

As healthcare evolves, so do the important conversations surrounding our own strategies and aims. What are the current pain points for clinicians? How can new AI solutions help to streamline workflows and improve care? Is it possible to balance financial concerns with a meaningful tech transformation? MEDITECH LIVE will center questions like these to help set you on a path to achieving your organizational goals.

During this multidisciplinary leadership event, you'll collaborate with fellow healthcare professionals and industry innovators on the issues that concern you, like:

Agenda

More sessions and details will be added as they are confirmed. All times are subject to change.

Tuesday, September 24

6 p.m.

MEDITECH LIVE 24 Welcome Reception | The Harp Patriot Place

Wednesday, September 25

11:30 a.m.

Registration, Welcome Lunch, and Vendor Gallery

1 p.m.

A 360 Degree View: Today and Moving Forward

Helen Waters, Executive Vice President & COO, MEDITECH

1:30 p.m.

From Chaos to Clarity: Transforming Data into a Strategic Asset

Farhana Alarakhiya, Chief Data Innovation Officer, Aga Khan University

2 p.m.

Break and Vendor Gallery

2:15 p.m.

  • Breakout Sessions: Intelligent Application of Data

    Unveiling the Full Picture: Data Analytics Across the Organization

    Julie Demaree, PA, MHA, Executive Director, Clinical Innovation and Transformation, St. Mary's Healthcare

    Tina O'Hanlon, MBA/MIS, Manager Analytics and Informatics, St. Mary's Healthcare

    Discover how St. Mary’s Healthcare identified opportunities for financial and clinical improvements and gained valuable insight into operational inefficiencies using customized BCA dashboards. Learn how they collaborated with cross-functional teams and leveraged data to affect change, save time, and generate revenue.


    Unlocking the Power of Clinical Communication and Collaboration in Healthcare Decision-Making and Care Delivery

    Mike Detjen, Chief Operating Officer, Mobile Heartbeat

    Tami Haley, Application Analyst, Henry Mayo Newhall Memorial Hospital

    In this Thought Leader Breakout Session, Mobile Heartbeat and Henry Mayo Newhall Memorial Hospital explore the foundational role clinical communication and collaboration platforms play in driving high-performing health systems. We'll explore real-world examples and best practices, demonstrating how organizations can leverage clinical communication to drive meaningful improvements in care delivery and operational efficiency.


    Panel: A Healthy Dose of Efficiency: Maximizing Cash Flow

    Moderator:

    Christopher Ferreira, Supervisor, Client Services, MEDITECH

    Panelists:

    Rachel Dallmann, Senior Vice President of Clinical Operations, Phelps Memorial Health Center

    Greg Stock, MPA, CEO, Thibodaux Regional Health System

    Tracey Tillman, Vice President, Product Management, The SSI Group, LLC

    The healthcare industry is undergoing a digital transformation, with a growing emphasis on efficient financial management and data-driven decision making. This session will explore the role of digital payment processing and claims data in optimizing revenue cycle management.


    Data is the Cure: Strategies for a Healthier Organization

    Moderator:

    Jason Hess, Executive Vice President, KLAS

    Panelists:

    Marcie Sannon, Director of Informatics, Frances Mahon Deaconess Hospital

    Priscilla Frase, MD, CMIO, Ozarks Healthcare

    Join us as we explore the success stories of Ozarks Healthcare and Frances Mahon Deaconess, recent recipients of the KLAS Arch Collaborative EHR Experience Breakthrough Award. Led by KLAS Executive Vice President Jason Hess, the session will delve into the specific strategies and tactics employed by these high-performing organizations, including how to harness the insights from KLAS Arch data to create measurable and sustainable change within your own healthcare facility.


    The Digital Picture of Health: Google's Cybersecurity Program for Rural Hospitals

    Stacy O'Mara, Head of Advanced Cybersecurity Solutions & Partnerships, Google Cloud/Mandiant

    Tom Moriarty, Director, Information Security, MEDITECH

    This session will focus on how the public and private sectors can employ a "whole of community" approach to cybersecurity, specifically how Google is providing cybersecurity services to rural hospitals across the country to help them in their efforts to prevent cyber attacks


    AI in Focus: Enhancing Clinical Workflow

    Vikesh Tahiliani, MD, MBA, Vice President of Care Transformation and Innovation, HCA Healthcare

    Kristin Conley, DO, CMIO, Frederick Health

    Louis Harris, MD, Chief Medical Information Officer, Citizens Memorial Hospital

    Join us for an in-depth exploration of the latest in AI technology and its practical applications for clinician workflow. Our panelists will share their strategies in implementing AI-powered documentation to streamline their workflows, improve patient care, and enhance operational efficiency.

3:30 p.m.

Break and Vendor Gallery

3:45 p.m.

Navigating Prior Authorization: Advocacy and Education

Kurt Barwis, FACHE, President and CEO, Bristol Health

In this thought-provoking session, we will delve into the intricate web of healthcare data and its profound implications for patient care, with a specific focus on the often overlooked aspect of harm caused by delays in the prior authorization process. Attendees will learn actionable strategies and innovative approaches to leverage data effectively, mitigate harm, and ultimately optimize patient-centered care.

4:45 p.m.

Intelligent Interoperability: Bridging the Gaps for Seamless Patient Care

Mike Cordeiro, Senior Director of Interoperability Market and Product Strategy, MEDITECH

5:15 p.m.

Cocktail Reception and Vendor Gallery

Thursday, September 26

8 a.m.

Breakfast

9 a.m.

Opening Remarks

Cathy Turner, BSN, MBA, RN-BC, Chief Nurse and Marketing Executive, MEDITECH

Keynote Address

Zack Kass, Futurist and Former Head of GTM at OpenAI

This session is co-sponsored by Tegria.

10 a.m.

Break and Vendor Gallery

10:30 a.m.

  • Breakout Sessions: More Team, Less Work

    Empowering Independent Practices: Ambulatory EHR as a Service

    Billy Helmandollar, MBA, CIO, DCH Health System

    Faith Burkett, Chief Clinical Informatics Officer, DCH Health System

    Learn how DCH is offering community providers a cost-effective, integrated solution for their offices.


    Unlocking the Potential of MEDITECH Expanse Revenue Cycle

    Jessica Camacho, Business Office Director, Roosevelt General Hospital

    Join us for an insightful session where we explore the strategies Roosevelt General Hospital employed to achieve revenue cycle success. Discover how the organization enhanced staff productivity, effectively utilized MEDITECH task management, fostered key relationships, and engaged its team to drive exceptional results.


    C-level Insight: Exploring the Parallels Between Customer Experience & Patient Experience

    Moderator:

    Allison Reichenbach, President, Interlace Health

    Panelists:

    Maggie Peña, Chief Experience Officer, Interlace Health

    Mike Knebel, CEO, Forward Advantage

    In this session, we will discuss the nuances between the Customer Experience (CX) and the Patient Experience (PX) in healthcare and share practical examples of how CX strategies can be directly applied to PX, showcasing real-world technologies that are driving patient satisfaction. You’ll hear from three experienced executives on what they believe is needed from leadership to continually develop and sustain impactful experience strategies.


    From Satellites to Recovery: EHR Backup Strategies for Disaster Preparedness

    Keith Willey, Chief Information Officer, Val Verde Regional Medical Center

    CJ Fay, Senior Manager, Technical Support, MEDITECH

    Matt Wear, Principal Server and Storage Engineer, Tegria

    Join experts Keith Willey, CJ Fay, and Matt Wear as they explore critical EHR backup strategies for disaster preparedness, focusing on how health systems of any size can ensure redundancy and resiliency. This session will cover real-world disaster scenarios, including loss of connection, hardware failure, and cyber incursions, with a special focus on Val Verde Regional Medical Center's innovative use of Starlink to maintain critical operations during disruptions.


    Multidisciplinary Approach to Treating Diabetic Ketoacidosis

    Joshua Vestal, Clinical Pharmacy Informaticist, Appalachian Regional Healthcare

    At Appalachian Regional Healthcare, a multidisciplinary team of physicians, pharmacists, nurses, and IT analysts thoroughly researched Diabetic Ketoacidosis (DKA) care guidelines to develop a new protocol. Learn how the organization used the Expanse EHR to guide their new DKA protocol and improved outcomes for its patients, as well as reduced the care team’s burden of treating a complex, life-threatening condition.


    Spotlight on Addressing Challenges in Critical Access Healthcare

    Randy Nightengale, Chief Financial Officer, Bingham Healthcare

    Attendees will hear about Bingham Healthcare’s experience with Expanse, learn about the forces and pressure on critical access healthcare in the US, and see how technology enables Bingham to deliver exceptional care to the community.

11:30 a.m.

Lunch and Vendor Gallery

1 p.m.

The Power of Platforms to Transform Healthcare

John Halamka, MD, MS, President, Mayo Clinic Platform

Panel: Beyond the Frame: Innovation in Healthcare

Moderator:

John Halamka, MD, MS, President, Mayo Clinic Platform

Panelists:

Peter Bak, PhD, Chief Information Officer, Humber River Health

Jake O'Shea, MD, MBA, FACEP, Vice President and Chief Health Information Officer, HCA Healthcare

Nicole Kerkenbush, MHA, MN, BSN, RN, CDH-E, Senior Vice President/Chief Learning & Member Experience Officer, CHIME

2:15 p.m.

Break and Vendor Gallery

2:30 p.m.

  • Breakout Sessions: Perfecting Care for All Patients

    Panel: Mobility: A Catalyst for Patient Care

    Moderator:

    Rebecca Lancaster, CPM, Director, Product Management, MEDITECH

    Panelist:

    Garrit Ophus, Director of Information Systems, Northern Montana Health Care

    Dr. Chris Grime, Chief Clinical Information Officer, Alder Hey Children’s Hospital

    Kelsey Reed, DNP, MHA, MSN, FNP-C, Director, Patient Care, Phoebe Putney Health System

    This session will explore the transformative impact of mobile technology on the delivery of healthcare. Hear from a panel of customers about how mobility can improve patient outcomes, enhance clinical workflows, and reduce burnout.


    Painting a Brighter Picture: Steps to Achieving Healthcare Equity Certification

    Daisy Rodriguez, COO, Humboldt Park Health

    Many healthcare systems worldwide are challenged with serving patients whose health needs are profoundly affected by social and economic disparities. Humboldt Park Health recently became only the 13th facility in the U.S. (and the first in the Midwest) to achieve Healthcare Equity Certification from The Joint Commission. Attend this session to learn strategies on how your organization can achieve this certification and reaffirm its commitment to diversity and inclusion.


    Panel: Spotlight on Alert Fatigue

    Moderator:

    Allison Kulis, Senior Manager, Client Services, MEDITECH

    Panelist:

    K. Nadeem Ahmed, MD, Chief Medical Information Officer, Valley Health System

    John Heeren, RPh, MS, Pharmacy Application Analyst, Valley Health System

    Anna Dover, Director, Product Management, First Databank

    Keith Brousseau, Manager, Product Development, MEDITECH

    Creating a culture of alert awareness and responsibility can play a pivotal role in managing alert fatigue. This session will discuss the rising tide of alerts and strategies for effective alert management processes.


    Panel: From Clinical Trials to Behavioral Health: How Expanse and AI Can Streamline Your Processes

    Moderator:

    Jen Ford, Manager, Product Management, MEDITECH

    Panelists:

    Tracy McCauley, RN, BCN, MS, OCN, Senior Ambulatory Analyst, Frederick Health

    James Cole, Vice President of Product Innovation, GenomOncology

    Dr. Philip Klassen, Vice President, Medical Affairs and Research, Ontario Shores Centre for Mental Health Sciences

    MEDITECH's advanced suite of solutions work together to assist with the most complicated workflows. Whether it involves managing Oncology patients, finding the right treatment in Behavioral Health, or matching to the right clinical trial, MEDITECH can streamline workflows and create actionable outcomes. Hear organizations speak about ways they have leveraged the solution tools in an effort to realize precision medicine.


    Panel: EHR Adoption in a Low/Middle-Income Country (LMIC)

    Moderator:

    David Worden, Manager, International Implementation, MEDITECH

    Panelist:

    Kabelo Mokgacha, MD, Managing Director, Segofala Healthcare, Botswana

    Soderlund Ochungo, Manager, Health Informatics, Aga Khan University Hospital, Nairobi

    Kimberly Craven, MD, Physician Informaticist Lead, Aga Khan Hospital System, Tanzania

    Aftab Khamisa, MD, Aga Khan University Hospital, Karachi

    Haroon Khan, MD, Director of Physician Informatics at Aga Khan University

    This session will explore the challenges and opportunities associated with implementing an Electronic Health Record in resource-constrained settings. By examining the potential benefits of EHR adoption in improving healthcare delivery, patient outcomes, and public health surveillance, this session aims to foster discussions on effective strategies and policies for LMIC's.


    Patient-Centric Cybersecurity Incident Response: Going Beyond IT

    Jacob Wheeler, Director, Sales Engineering, CloudWave

    Mike Donahue, Chief Delivery Officer, CloudWave

    It’s time for a paradigm shift in how healthcare approaches incident response. The attack landscape has evolved significantly over the past ten years, yet most healthcare organizations and government regulations still take a traditional IT approach to cybersecurity by focusing on protecting data first. Join this session to learn how you can shift the mindset and strategies of your cybersecurity incident response program to focus on the patient first. We’ll discuss the Incident Response High Liability Window and what your organization should be focused on in the critical first 72 hours after an incident.

3:30 p.m.

Break and Vendor Gallery

3:45 p.m.

Panel: Perfecting Care for All Patients

Moderator:

Cathy Turner, BSN, MBA, RN-BC, Chief Nurse and Marketing Executive, MEDITECH

Panelists

Holly Davis, MBA, BSN, RN, Chief Nursing Officer, Bingham Healthcare

Nolan Hennessee, CIO/Vice President, St. Joseph's/Candler Health System

Priscilla Frase, MD, Chief Medical Information Officer, Ozarks Healthcare

6 p.m.

The MEDITECH Huddle | Gillette Stadium

Friday, September 27

8 a.m.

Breakfast

8:30 a.m.

Opening Remarks

Cathy Turner, BSN, MBA, RN-BC, Chief Nurse and Marketing Executive, MEDITECH

Empowering Patients: AI-driven Summaries for a Clearer Picture of Health

Moderator:

Rachel Wilkes, Director, Marketing, MEDITECH

Panelists:

Candice Sy, MD, CCFP, Hospitalist, Associate CMO, Eagle Ridge Hospital

Helen Wong, RN, BSN, Senior Clinical Informatics RN, Emanate Health

Alex Brinkert, BSN, RN, MPH, Senior Analyst, Market Research, MEDITECH

9:15 a.m.

Break

9:30 a.m.

  • Breakout Sessions: Strategic Initiatives

    eLearning Efficiencies on Investments (EOI)

    Mike Moran, Manager, Clinical Applications, Signature Healthcare Brockton Hospital

    Nathan Retelle, Director, Learning/Content Management, MedPower

    Jessica Miarecki, Director, MaaS Implementation, MEDITECH

    Learn how investments in applied learning technologies can help drive organizational efficiencies. This session will explore how leveraging eLearning with MEDITECH content can streamline learning processes, enhance learner experiences, and deliver gains in learner readiness and outcomes, ultimately improving efficiencies across your organization.


    Transforming Clinician Experience: Discover the Advancements in Expanse 2.3 Patient Care, Oncology, and Pharmacy

    Michael Coelho, Product Manager, Strategy, MEDITECH

    Emily Pacheco-Valente, RN, Product Manager, Strategy, MEDITECH

    Join this session to learn more about the latest advancements coming to Expanse Patient Care, Oncology, and Pharmacy in the Expanse 2.3 release. We'll showcase exciting new features including an updated nursing documentation routine, sophisticated oncology regimen ordering, and enhanced pharmacy integration – all designed to transform your clinicians’ experience.


    Maximizing EHR Investment: The Tangible ROI of Optimization

    Darrell Bodnar, CIO, North Country Healthcare

    Bob Gronberg, AVP MEDITECH Professional Services, CereCore

    John Walsh, Director, MEDITECH Professional Services, CereCore

    Sustaining enthusiasm around EHR optimization can be challenging, but its impact on healthcare delivery and financial performance is undeniable. This session explores how strategic optimization efforts uncover lost or leaking revenue, boost satisfaction, and push more advanced clinical functionality into the hands of users for better alerting, patient monitoring, and care delivery.


    Expanse Search and Summarization: Impact

    Randall Brandt, PA-C, Primary Care Physician Assistant, Mile Bluff Medical Center

    Attend this session to hear the impact of how Expanse Search and Summarization is helping Mile Bluff Medical Center take a significant step forward in reducing clinician burden.

    Innovation: Leading Edge Mentality on a Budget

    Peter Singer, Director, Information Technology, Chris O'Brien Lifehouse

    In today's fast-paced world of innovation, securing funding is just the beginning. The true challenge lies in allocating and managing those resources to maximize returns and drive sustainable innovation. Learn about several key innovations deployed at Chris O'Brien Lifehouse, as well as how you can effectively deploy your resources and get the best bang for dollars spent.

10:15 a.m.

Break

10:30 a.m.

  • Leadership Summits

    Technology Summit

    Led by MEDITECH Technical Services, Cloud Services, and Advanced Technology Teams

    Join us as we discuss and strategize around the technological aspects of healthcare, including the cloud, cybersecurity, and future trends.


    Physician Summit

    William Gustin, MD, Medical Consultant, MEDITECH

    Andrew Burchett, DO, Director, Medical Informatics, MEDITECH

    This summit will delve into the most pressing challenges facing the medical community today while exploring cutting-edge solutions aimed at helping with those challenges. Through an interactive discussion, attendees will gain valuable insights to enhance patient care and drive innovation within their practices.


    Patient Engagement Summit

    Attend this discussion to explore and share ideas addressing the challenges and opportunities in empowering patients, and providing a better patient experience throughout their healthcare journey.


    Critical Access Hospital Summit

    Mallory Palmer, Clinical Informatics, Tri Valley Health System

    Join us as we discuss and strategize around popular topics of interest for Critical Access Hospitals, including promoting interoperability, back-end optimization, informatics, staffing structures, and analytics. We also encourage you to contribute other topic ideas to this peer discussion.


    MEDITECH Strategic Roadmap

    Kristen Martino, Product Manager, Strategy, MEDITECH

    Join the MEDITECH Product Management team to learn about MEDITECH’s strategic roadmap, including newly released features and solutions, short-term release plans, and Expanse's future direction.

12:30 p.m.

Closing Remarks and Lunch

Zack Kass

Zack Kass

Futurist and Former Head of GTM at OpenAI

Keynote Speaker

Thursday, September 26 | 9 a.m.

Zack Kass is an AI Futurist, keynote speaker, consultant, and the Former Head of Go To Market for OpenAI. He has spent over 14 years in the field of AI with companies like Figure Eight, Lilt, and OpenAI. His mission is to ensure businesses and governments are active participants in the AI-powered future by demystifying AI, making it accessible and understandable for everyone, and helping leaders navigate the rapidly evolving environment.

Learn more about Zack Kass.

Group of business people gathered at a restaurant

MEDITECH LIVE 24 Welcome Reception

Kick off conference week with your peers, MEDITECH, and vendor sponsors.

When: Tuesday, September 24, 6 p.m. - 10 p.m.

Where:  The Harp, Patriot Place, Foxborough, MA

Transportation: Transportation costs via Uber are fully covered with a voucher code (optional tip not included). Registrants for the Welcome Reception will receive a confirmation email on Monday, September 23, containing an Uber voucher code and usage instructions.

Registration: Click here to register.

*This event is limited to MEDITECH customers, staff, and vendor sponsors only.

Sponsored by:

ACS MediHealth logo
CloudWave logo
Forward Advantage logo
Interlace Health logo

The MEDITECH Huddle

Join us in the spectacular G-P Atrium space at Gillette Stadium — New England's premier sports, entertainment, and event venue for our annual customer event.

The MEDITECH Huddle is all about kicking back with your peers, MEDITECH staff, and MEDITECH Alliance members, as you enjoy great food, festive cocktails, and the unique vocal style of local musician Jacob Gervais. You'll also have access to the iconic Gillette Stadium Lighthouse, where you'll take in breathtaking views, including the Boston and Providence skylines.

When: Thursday, September 26, 6 p.m. - 9 p.m.

Where: G-P Atrium at Gillette Stadium, One Patriot Place, Foxborough, MA

Transportation and Parking: Attendees are responsible for their own transportation to the event. Complimentary on-site parking will be available.

Gillette Stadium logo

MEDITECH LIVE Sponsors

Platinum Sponsor

Tegria Logo

Tegria is a full-service certified consulting and technology services firm. Our team comes with an average of 30 years of experience in Healthcare and nearly 20 years with MEDITECH.

Gold Sponsors

CloudWave logo
Luma Health logo
Microsoft
Phreesia
Suki logo
Teknicor logo

Silver Sponsors

DrFirst logo
echo - payments simplified
Google Cloud logo
Health Gorilla
HealthNET Systems Consulting INC
MedAllies logo
Pure Storage logo
Helen Waters

"We're embarking on a new chapter in healthcare, and all of us play a critical role in shaping the future. Collectively, we have the power to leverage the latest advancements in care — from AI to precision medicine to perfect patient treatment — and unlock the true potential of an intelligent EHR for patients, providers, and communities. Collaborating and exchanging ideas and strategies at an event like MEDITECH LIVE, helps put our vision for the future within reach."

Helen Waters
Executive Vice President & COO, MEDITECH

FAQs

Extend your stay

Whether you're a Massachusetts native or a cross-country traveler, we hope you take the time to experience all that New England has to offer.

In Foxborough, you can shop, dine, and take in the nightlife at Patriot Place, and tour The Patriots Hall of Fame. Maybe spend some time in Boston to soak in the history of one of America's oldest cities, visit historic Fenway Park for a Red Sox game, or explore our many museums and cultural institutions. Plan your way around town with the T!

It also wouldn't be Fall in New England without apple picking! Check out these pick-your-own farms for apples, cider donuts, pumpkins, and more!

Have a car? In a half hour, you can visit Rhode Island and enjoy the thriving arts community, outdoor adventures, and renowned restaurant scene of our nation's smallest state. It's also just two hours west to The Big E, America's Premier Exposition and the world's only multi-state fair, representing all six New England States.

Register for MEDITECH LIVE