Intelligent Interoperability Scenario 1: Prenatal Care (2:00 - 2:30 p.m.)

The Impact of Data Exchange Networks on Care Delivery (2:45 - 3:15 p.m.)

• Steven Lane, MD, MPH, Chief Medical Officer, Health Gorilla
• Mike Cordeiro, Senior Director, Interoperability Market & Product Strategy, MEDITECH

Engagement Matters: A Community Approach to Improving the Physician and Nurse Experience

• Vern Lougheed, Director of IT/Information Security Officer at Northfield Hospital + Clinics
• Christine Parent, Marketing Director, Customer Advocacy, MEDITECH

By participating in the KLAS Arch Collaborative, Northfield Hospital + Clinics gained access to meaningful, data-driven feedback directly from frontline users. These insights helped illuminate key opportunities for improvement and guided focused, impactful changes. The effort strengthened collaboration between clinical teams and IT, fostering a culture of shared ownership and amplifying the clinician's voice. Discover how this feedback-driven approach enabled continuous progress and helped align technology with the needs of those who use it most.

Empowering Clinicians: A Strategic Approach to EHR Onboarding

• Christine Yocum, RN, MSN, EMR Education and Onboarding Lead at the Surgical Hospital at Southwoods

A successful EHR relies on confident and proficient physician users. This session will outline a strategic framework for onboarding physicians that goes beyond technical training. Learn how to align EHR education with clinical workflows, address physician-specific needs, and empower them to utilize the system effectively, ultimately leading to improved patient outcomes and clinician satisfaction.

Ambient Intelligence in Action: Transforming Culture and Boosting Job Satisfaction in Ambulatory Care

• Chris Giroux, Director of Information Technology at Holyoke Medical Center

Learn how Holyoke Medical Center leveraged ambient AI technology to improve provider job satisfaction, reduce physician burnout, and enhance patient care. The initiative focuses on improving providers' work experience by reducing after-hours documentation, enhancing note quality, and increasing face-to-face patient time. During this session, Chris will outline her organization's pilot program and present key findings.

Prescription for Wellness: Strategies to Retain, Recruit, and Support Nurses

• Kimberly A. Landers, MS, RN, NEA-BC, CENP, FACHE, Vice President of Patient Care & Chief Nurse Executive, Morris Hospital and Healthcare Centers

To retain and recruit nurses, organizations must invest in robust wellness programs that focus on the health of employees inside and outside of the work environment. This session will summarize the program Morris Hospital and Healthcare developed to address the mental health crisis among its employees and significantly reduce turnover rates.

The Community Care Shift: Innovative Ways to Stay Competitive

• Marc Gibbs, Chief Information Officer, Meadville Medical Center
• Nolan Hennessee, Chief Information Officer/Vice President, St. Joseph's/Candler Health System

This session will explore the critical shifts organizations need to make to provide care that meets the needs of their communities. We'll delve into innovative models of community-based care and proactive outreach that deliver care where and when consumers need it most. Discover how embracing these shifts can help improve population health, enhance patient loyalty, and contribute to sustainable growth in a competitive landscape.

Opioid Stewardship for IT Leaders: CHIME Opioid Playbook Insights & MEDITECH's EHR Solutions

• Dan Seltzer, Senior Analyst, Clinical Excellence, MEDITECH, Lead Designer for MEDITECH's Opioid Stewardship Toolkit, Co-Lead HIMSS EHRA Opioid Stewardship Committee
• Janet Desroche, Associate Vice President, MEDITECH, CHIME Opioid Task Force, Subcommittee Co-Chair

Join us to explore how healthcare leaders can leverage technology to combat the opioid crisis. We will delve into the CHIME Opioid Stewardship Playbook, a vital resource developed by the CHIME Opioid Task Force. This playbook aims to turn the tide on the opioid epidemic by leveraging the knowledge and expertise of healthcare IT leaders and providing technical solutions for clinicians and valuable information for those supporting individuals with opioid use disorder (OUD). It outlines 13 essential EHR capabilities spanning education, monitoring, alerts, prescribing support, and screening, which are crucial for improving care, enhancing safety, and supporting recovery. Following our playbook review, we will demonstrate how MEDITECH's EHR, specifically its Opioid Stewardship Toolkit, can effectively address these recommended interventions, as well as additional technology-enabled interventions and tools that have proven effective in addressing prevention, treatment, access, and harm reduction.

This session will provide practical insights for IT leaders seeking to implement and maximize the potential of their EHRs to drive meaningful change and save lives in the ongoing fight against the opioid crisis.

Intelligent Interoperability Scenario 2: Labor and Delivery to Postpartum (10:45-11:15 a.m.)

Healthcare's Next Blockbuster: Your Guide to Infoblocking Reform (11:30 a.m.- 12:00 p.m.)

• John Valutkevich, Director of Programs, Drummond Group, LLC
• Brendan Keeler, Interoperability Practice Lead, HTD Health
• Mike Cordeiro, Senior Director, Interoperability Market & Product Strategy, MEDITECH

As healthcare providers and developers navigate evolving federal mandates and interoperability challenges, preventing information blocking has become a critical priority. This session examines how industry standards can be effectively leveraged to facilitate secure and seamless information exchange while ensuring compliance with the 21st Century Cures Act. Featuring insights from the Drummond Group, a leading authority in health IT certification, attendees will gain a clear understanding of how to close interoperability gaps, reduce friction across systems, and empower patients with timely access to their health information.

The Clinician's Edge: Leveraging Traverse Exchange for Enhanced Data Utility

• Tito Perez, Corporate Director, Enterprise Applications, Emanate Health

Customers using Traverse Exchange will soon receive a major new enhancement that will completely transform workflow and improve clinician efficiency. A new consolidated patient summary will present data captured from across health systems in a clear, searchable, and filterable format directly within the clinician's native workflow. As an early adopter of these advancements, Tito will present key insights and metrics about interoperable data usage, efficiency gains, and end-user satisfaction with Traverse Exchange.

Cyber Security Threats: An Interactive Discussion on Building Resilience Together with Proactive Approaches

• Jackie Rice, Vice President and Chief Information Officer, Frederick Health

This interactive discussion will explore current cybersecurity threats and the importance of proactive, collaborative approaches to building resilience. Attendees will share insights and learn actionable strategies.

Strengthening Rural Healthcare: Innovation Through Collaboration

• Tina Burbine, Co-Founder, Rural Health Community
• Priscilla A. Frase, MD, Interim Director of IT and Chief Medical Information Officer/Hospitalist, Ozarks Healthcare
• Alex Brinkert, RN, Senior Analyst, Market Research, MEDITECH

Rural health resiliency isn't just a goal — it's a necessity. The Rural Health Community is making it a reality by actively bridging the gap between rural hospitals and global technology pioneers. This isn't off-the-shelf fixes - it's about co-creating unique programs and solutions that are cost-effective and sustainable, specifically designed to meet the needs of rural healthcare community members.

Join Tina Burbine and Dr. Frase to discover these groundbreaking initiatives and program resources. Dr. Frase, a passionate advocate for rural health, will share firsthand how her organization has directly benefited from the Community's programs, demonstrating real-world impacts on rural health sustainability and innovation. Bring these stories and lessons learned back to your own local communities to help further strengthen rural healthcare resiliency.

Bridging the Divide: Integrated Digital-Driven Solutions for Rural Behavioral Health

• Dr. Virna Little, Co-Founder, Chief Operating Officer, Zero Overdose
• Janet Desroche, Associate Vice President, MEDITECH

How can technology be a catalyst for change in rural behavioral health? It's by addressing issues like depression, anxiety, suicidal ideation, maternal/fetal care, and addiction, compounded by social determinants of health, such as food and housing insecurity. These challenges, along with access to healthcare, geographic barriers, provider shortages, poverty, telehealth infrastructure, and chronic disease, are identified in Community Health Needs Assessments (CHNAs). CHNAs provide data for targeted strategies to address interconnected behavioral health and social problems disproportionately affecting rural populations.

In this session, Dr. Virna Little will discuss how data, digital tools, and integrated systems are revolutionizing care by providing community-based solutions for access, outreach, recovery, and wellness.

Maximizing Your Expanse Investment: Building a Patient-Centric Digital Health Plan with a "MEDITECH First" Approach

• Amir Soheili, Vice President, Digital Health & Diagnostics, Southlake Regional Health Centre
• Sam Fielding, Chief Information Officer, Southlake Regional Health Centre

This session will explore how organizations like Southlake Health are leveraging their Expanse EHR as their primary digital health investment through a "MEDITECH first" approach. Amir and Sam will highlight how they prioritize MEDITECH Expanse for new functionalities, integrate with proven partners for gaps, and carefully select other solutions when necessary, all while emphasizing strong integration. The discussion will also cover key principles for maximizing EHR value, including standardized workflows, professional project management, minimizing customization, maximizing existing assets, clinically driven design, addressing stakeholder feedback, data governance, and AI readiness. Finally, the session will introduce Southlake Health's Digital Health Plan, explaining its role as a foundational element within their broader corporate strategy to drive patient-centric digital transformation.

Wired to Win: Your Playbook for Achieving CHIME Most Wired

• Christine Parent, Marketing Director, Customer Advocacy, MEDITECH

Is your organization truly leveraging technology to ensure optimal patient care and operational efficiency? This session provides a comprehensive overview of the CHIME Digital Health Most Wired program, an international benchmarking and recognition initiative. Learn what it means to be "Most Wired" and discover how participation can provide invaluable insights for your digital health strategy. We'll explore the benefits of benchmarking against peers, identifying areas for improvement, and showcasing your commitment to advanced healthcare IT.

The Future of Data and Clinical Trials: Powered by Expanse

• Jennifer Ford, Manager, Product Management, Strategy, MEDITECH

Expanse offers a suite of advanced tools designed to help organizations manage vast amounts of patient care data. This capability extends seamlessly to clinical trials and research workflows. Join us for an engaging session where we'll explore the tools available within Expanse to streamline clinical trial management, from patient identification and clinical workflows to trial team tools and precision clinical trial selection. We'll also collaborate to share success stories and identify future enhancements to tools, further advancing clinical research.

Intelligent Interoperability Scenario 3: Oncology Care (2:15 - 2:45 p.m.)

Unpacking the CMS RFI: The Impact of Payor/Provider Interoperability (3:00 - 3:30 p.m.)

Patient Access & Engagement: Your Blueprint for Independence

• Carl R. Cameron, FACHE, Senior Vice President & Chief Operating Officer, Holyoke Medical Center
• Siobhan Warner, Product Manager, Strategy, MEDITECH

In an evolving healthcare landscape, empowering patients with greater control over their health journey is paramount. Carl will discuss how Holyoke enhanced patient access and engagement, ultimately fostering organizational independence.

Simplifying Revenue Cycle: Strategies for Improved Cash Flow

• Grant Norton, MBA, MS, Director, Patient Accounting, St. Mary's Healthcare
• Matthew Chadwell, Product Manager, Strategy, MEDITECH

This session will explore strategies to strengthen operations and achieve positive financial outcomes by simplifying revenue cycle processes. By simplifying workflows, leveraging automation, and focusing on patient-friendly processes, healthcare organizations of all sizes can accelerate cash collections, reduce A/R days, and improve overall financial health.

Message Received: Building a Seamless Consumer Communication Experience

• Angela Soliday, MSN, RN-BC, Director of Information Services, Hancock Health

Discover how one organization significantly reduced no-show rates and scaled patient engagement across its enterprise. This session will highlight the exciting impact of enhanced patient portal and SMS updates, as well as how they contributed to increased portal enrollment. We'll also explore ongoing success leveraging Expanse Care Compass for referral/order reconciliation outreach, demonstrating a blueprint for truly seamless patient communication.

Embracing Value-Based Care: How to Achieve Better Outcomes and Measurable Growth

• Dr. William Gustin, Chief Medical Officer, Moab Regional Hospital

In this session, you'll learn valuable strategies for successfully transitioning from fee-for-service to value-based care. We'll offer practical insights into building integrated care teams, fostering patient engagement, and overcoming common challenges in the transition to value-based models.