MEDITECH LIVE 2022 Customer Event

Collaborating for Change

Thanks to everyone who made MEDITECH LIVE a success! This event brought together diverse, experienced healthcare leaders who are committed to ushering in a new era of health IT transformation. Your insight and collaboration is essential to us, and we hope to continue our conversations in upcoming forums.

Check out the topics we discussed and look for the icon to view select session recordings.*

Continue the conversation using the hashtag #MEDITECHLive2022 on LinkedIn, Twitter, and Facebook.

*All presentations and video recordings are password-protected and a login is required for viewing. If you need help with your login, please contact your IT department.

Save the Date
for the 2023 Event!

Leadership Conference

September 20-22, 2023

MEDITECH Massachusetts

Review, rethink, and revise together.

The healthcare industry is at a critical juncture. The demands of digital transformation, value-based care, and consumer engagement are merging. Our success as leaders depends on our ability to connect with others and collaborate across disciplines. This event will gather diverse decision makers together for a rare opportunity of focused idea generation and creative problem solving.

We will explore relevant, timely topics such as:

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Accelerating the adoption of innovative technologies

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Improving the patient experience through personalized care

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Reducing staff turnover and clinician burnout

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Addressing health equity and social determinants

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Maintaining your organization’s independence in an interconnected world

Featured Speakers

Michael Cuffe, MD, MBA

Michael Cuffe, MD, MBA

Executive Vice President and Chief Clinical Officer of HCA Healthcare

Session Information

In his role at HCA — one of the nation's leading providers of healthcare services — Dr. Cuffe is responsible for clinical quality, nursing, clinical informatics, care transformation, urgent care operations, graduate medical education, laboratory services, and for overseeing more than 13,000 employed and managed physicians.

Vivian Lee, MD, PhD, MBA

Vivian Lee, MD, PhD, MBA

President of Verily Health

Session Information

Dr. Lee is the president of Health Platforms at Verily Life Sciences, whose mission is to apply digital solutions that enable people to enjoy healthier lives. A passionate champion of improving health, she works closely with Verily's clinical and engineering teams to develop products and platforms that support the successful transformation of health systems as well as providers, patients, and communities. Dr. Lee is also the author of the acclaimed book, The Long Fix: Solving America's Health Care Crisis with Strategies that Work for Everyone (Norton, 2020).

Ryan A. Terry

Ryan A. Terry

Digital Transformation Officer, Managing Director, Healthcare & Life Sciences, Google Cloud

Ryan leads Healthcare and Life Sciences for the Cloud Customer Experience organization. He and his teams work with strategic customers and partners to guide them through the process of adopting cloud and Alphabet solutions. He also serves as an advisor to MEDITECH's delivery teams, focusing on driving long-term value to both our customers and Google.

John Halamka, MD, MS

John Halamka, MD, MS

President of Mayo Clinic Platform

Session Information

As president of the Mayo Clinic Platform, Dr. Halamka leads a portfolio of platform businesses focused on transforming health care by leveraging artificial intelligence, connected healthcare devices, and a network of trusted partners. An active emergency room physician trainer, Dr. Halamka has been developing and implementing health care information strategy and policy for more than 25 years.

Session info coming soon.

Stacy Palmer, VP, COO

Stacy Palmer

Senior Vice President and COO of The Beryl Institute

Session Information

As Senior Vice President and COO of The Beryl Institute, Ms. Palmer has helped lead the expansion of patient experience as a central conversation in healthcare. A visionary thinker and pragmatic strategist, she joined the organization in 2010 and assisted in establishing the Institute as a membership organization and global thought leader.

Micky Tripathi, PhD, MPP

Micky Tripathi, PhD, MPP

National Coordinator for Health IT

Dr. Tripathi is the National Coordinator for Health Information Technology at the U.S. Department of Health and Human Services, where he leads the formulation of our federal health IT strategy and coordinates federal health IT policies, standards, programs, and investments. He has over 20 years of experience across the health IT landscape in areas ranging from population health management and value-based care to interoperability and clinical data analytics.

Session info coming soon.


Day 1  |  Tuesday, September 20

11:30 a.m.

Registration and Lunch

12:30 p.m.


Helen Waters, Executive Vice President & COO, MEDITECH

1 p.m.

Leadership Through Change and Disruption

Michael Cuffe, MD, MBA, Executive Vice President & Chief Clinical Officer, HCA Healthcare

Dr. Cuffe will discuss healthcare initiatives that are transforming the way we deliver care today — including digital health innovations, patient engagement, workforce challenges, health equity, and value-based reimbursement models — while providing strategies for organizational leadership.

2 p.m.

Break/Visit the Exhibitors

2:30 p.m.

  • Track Sessions

    Health Equity

    Social Determinants of Health and Health Equity Townhall

    Moderator: Kate Jenkins-Brown, Product Manager, Population Health & Care Management, MEDITECH
    Panelists: Heather Kirby, Vice President, Integrated Care & Chief Population Health Officer, Frederick Health
    Mitchell Izower, MD, Hospitalist and Clinical Informaticist, Beth Israel Lahey Health and MEDITECH
    Christina Wolf, MSN, RN, CNL, Executive Director, Population Health & Care Continuum, Lawrence General Hospital

    Patient Experience

    Innovating Virtual Care

    Marsha Fearing, MD, Account Executive, Canadian Physician Specialist, MEDITECH
    Jessica Haller, Senior Supervisor, Client Services, MEDITECH

    The SARS CoV-2 public health crisis has driven digital health innovation and virtual care in ways unparalleled in modern history. Join us for a discussion on how virtual care can optimize (or limit) the scope of the medical care you deliver in your environment.

    Digital Health


    David Dean, CEO, ACS MediHealth
    Lee Howard, Vice President, Client Services, Forward Advantage
    Rebecca Lancaster, CPM, Director, Product Management, MEDITECH

    Apps and mobility are cornerstones for adopting technology in today's world. As EHRs evolve, clinicians need to maximize their device time with solutions focused on streamlining workflows and accomplishing tasks. During this session, we will discuss the efficiencies mobility can bring to clinician workflows and how they can help address the challenge of cognitive burden.


    Reducing Staff Turnover and Clinician Burnout

    Moderator: Cathy Turner, BSN, RN, Associate Vice President, MEDITECH
    Panelists: Diane Drexler, Vice President of Patient Care Services/Chief Nursing Officer, Community Memorial Health System
    Diane Cornell, Director, Critical Care and Cardiovascular Services, Community Memorial Health System
    Colin Banas, MD, MHA, Chief Medical Officer, DrFirst


    Transforming Care with the Cloud: A MaaS Discussion

    Randy Brandt, PA-C, Mile Bluff Medical Center
    Travis Boucher, CFO, Speare Memorial Hospital
    Jonathan Hatfield, Director of IS, Klickitat Valley Health

    Come and hear from existing MAAS sites on their journey to the cloud.


    What's On the Horizon: An Overview of the Canadian Landscape

    Robert Molloy, Director, Canadian Market and Product Strategy, MEDITECH

    Attend this session for an overview of the Canadian landscape and development activities shaping the roadmap for our customers.

3:30 p.m.


3:45 p.m.

  • Track Sessions

    Health Equity

    Addressing Health Literacy

    Charles Lee, Senior Director, Clinical Knowledge - Meducation, First Databank

    Hear from First Databank Senior Director Dr. Charles Lee as he provides an overview of health literacy - including its impact on health outcomes as well as practical approaches to reduce medication errors, improve adherence, and hone techniques for complex devices.

    Patient Experience

    Patients Want an Amazon Experience: How to Build a Consumer-Focused & Branded Patient Experience Across the Health System

    Audrey Brislin, Vice President, Marketing & Product, Forward Advantage
    Brian Davis, CIO, Magnolia Regional Health Center

    In today's consumer-driven environment, health systems are tasked with creating a comprehensive digital strategy that aligns branding and patient experience. How do you leverage your MEDITECH EHR while bringing multiple patient engagement strategies and tools under one umbrella while keeping the patient at the center? Hear how Magnolia Regional Health Center is advancing its digital strategy across the health system operationally with an integrated approach, so consumers have a consistent experience with the brand throughout the continuum of care.

    Digital Health

    New Opportunities, Existing Priorities: Apps, Data, and Quality Care Delivery

    Jim Jirjis, MD, Chief Health Information Officer, HCA Healthcare
    John Valutkevich, Director of Programs, Drummond Group, LLC
    Mike Cordeiro, Director, Interoperability Market & Product Strategy, MEDITECH
    Jason Vogt, Senior Supervisor, Interoperability API & Structured Documents, Product Development, MEDITECH

    The intent of the 21st Century Cures Act is to "advance interoperability and support the access, exchange and use of electronic health information," as well as to support patient access to their EHI in a form most convenient to the patient. Data security remains the most important priority for clinical interoperability as more patients begin to leverage technology to access and share their health data. This session will review the ONC Cures Act final rule, explore solutions to support patient access, and discuss factors organizations need to consider in an app onboarding strategy.


    Revenue Cycle Management: What's Trending

    Roger Lutz, CIO, Butler Health System
    Melissa Hall, CIO and AVP, Information Services, Calvert Health Medical Center
    Christy Wright, Chief Marketing Officer, SSI Group
    Lori Brocato, Senior Vice President, Product Management, SSI Group

    As revenue cycle leaders continue to navigate the lingering impact of the pandemic and the ever-changing regulatory/payer landscape, they are also preparing for whatever may come next. Attend this session for a discussion on the current trends in revenue cycle management, including those with the most impact on healthcare leaders.


    The Moving Healthcare Landscape

    John McDaniel, Former CIO, Kingman Regional Medical Center

    During this session, Former Kingman Regional Medical Center CIO John McDaniel will explore the moving landscape of healthcare, how it will dictate new delivery solutions and services, as well as the role IT will play in facilitating healthcare transformation.


    Canadian Interoperability Initiatives

    Allie Marks, Canadian Regulatory Program Manager

    Learn about the latest innovative technologies and standards on the horizon that will help to connect communities across Canada.

4:45 p.m.

Networking Reception

Day 2  |  Wednesday, September 21

8 a.m.

Featured Speaker

Vivian Lee, MD, PhD, MBA, President of Verily Health

Verily Health Platforms President and author of The Long Fix, Vivian S. Lee, MD, MBA will share her perspective on what it means to advance precision health and achieve interoperability. Dr. Lee is widely recognized as a leader in health technology, payer, and health delivery systems. Throughout her discussion she will provide insights on why the best way to improve a fragmented ecosystem is to use technology to align incentives among all players to deliver better outcomes, improve experiences, and lower costs. Dr. Lee will also share how Verily is reimagining healthcare with a user-centric design that helps elevate digital health platforms and better engage patients, their caregivers, and clinicians; as well as the role transformative risk and payment models play in supporting these efforts.

9 a.m.

Exhibitor Time and Vivian Lee Book Signing

MEDITECH Professional Services Booth

9:30 a.m.

Digital Health Strategy Panel

Moderator: Christine Silva, Senior Director, Product Management, MEDITECH

Panelists: Mary K. Moscato, FACHE, President, Hebrew SeniorLife Health Care Services and Hebrew Rehabilitation Center
Mike Burke, Assistant Vice President, Information Systems, Valley Health System
Dan Nash, Chief Information Officer, Emanate Health

10:30 a.m.

Break/Visit the Exhibitors

11 a.m.

  • Track Sessions

    Health Equity

    Health Equity: Achieving Your Community's Full Potential

    Kim Maples, RN, BSN, IT Applications Manager, Carteret Health Care

    During this discussion on social determinants of health, Kim Maples will share how Carteret is working with their HIE to use data in a more meaningful way for their ACO. Attendees will learn how the organization signed up to participate with the EQIC (Eastern Quality Improvement Collaborative) to work through their Health Equity toolkit.

    Patient Experience

    Guiding Principles for Experience Excellence

    Stacy Palmer, Senior Vice President and COO, The Beryl Institute

    This presentation outlines eight actions foundational to a comprehensive experience strategy. Organizations focused on achieving experience excellence will commit to these fundamental building blocks, laying the groundwork to get started or to reset the foundation on which their initiatives are built.

    Digital Health

    The Path to Successful Precision Medicine

    Jackie Rice, BSN, RN, Vice President for Information Technology and CIO, Frederick Health
    Jennifer Ford, Product Manager, Strategy, MEDITECH

    Genomics continues its astounding growth in the healthcare industry. Attend this session for a look at genomics and precision medicine in the community setting, and how to best leverage the data. Key topics of discussion include the benefits of including DNA data in daily care for more positive outcomes, and how to influence organizational engagement. We'll also share strategies on how to overcome some key challenges such as physician buy-in, integrating with laboratories, and starting a Pharmacogenomic program from scratch.


    Change Management: The Key to Thriving Amid Constant Change

    Desiree Paoli, Director, Product Marketing, Interlace Health
    Sameer Brahmavar, Chief Product Officer, Interlace Health
    Michael Burke, Assistant Vice President, Information Systems, Valley Health System
    Bob Gronberg, Senior Director, CereCore

    While technology can ease the path for clinicians, staff, and patients, organizations are often reluctant to fully adopt it. When processes are deeply ingrained and there are high-stakes outcomes, it’s difficult to imagine overhauling operations in any way. Join us for a panel discussion on how hospital and health system leadership can build a change management strategy. We will focus on the people who are critical to implementing and supporting the digital transformations that are essential in 2022 and beyond.


    CMIO 3.0: The Evolving Role

    Howard Landa, MD, Vice President of Clinical Informatics and EHR, Sutter Health
    Louis Harris, CMIO, MD, Citizens Memorial Healthcare

    A discussion around the role of the CMIO, how it has evolved over time, and where we see it going in the future.


    Improving Clinical Outcomes with Digital Patient Engagement and Remote Patient Monitoring Programs

    James Chan, PhD, Director of Innovation, Sault Area Hospital
    Joshua Liu, MD, Co-Founder and Chief Executive Officer, SeamlessMD

    Sault Area Hospital has worked with SeamlessMD for remote patient monitoring to provide a scalable way to engage and monitor patients outside the hospital. Come hear how this program can leverage digital-savvy patients to improve the health consumer experience and outcomes.

12 p.m.


1 p.m.

  • Track Sessions

    Health Equity

    Health Equity: Strategies, Considerations & Barriers to Collecting and Addressing SDOH

    Janet Desroche, Associate Vice President, Professional Services, MEDITECH
    Barbara Hobbs, Senior Government Affairs Manager, Meaningful Use and Government Initiatives, MEDITECH
    Mitchell Izower, MD, Hospitalist and Clinical Informaticist, Beth Israel Lahey Health and MEDITECH

    CMS defines health equity as the attainment of the highest level of health for all people, where everyone has a fair and just opportunity to attain optimal health regardless of race, ethnicity, disability, sexual orientation, gender identity, socioeconomic status, geography, preferred language, or other factors that affect access to care and health outcomes. These factors or Social Determinants of Health (SDOH) are widely recognized as important predictors in clinical care, as patients with social risk factors often experience worse outcomes and increased costs. During this session, we will explore the benefits, barriers, considerations, and strategies to developing programs that screen for, collect, and intervene on SDOH factors in your community, while leveraging data analytics and the EHR.

    Patient Experience

    Revolutionizing the Revenue Cycle for the Patient Experience

    Betsey O'Brien, Director, EHR, Revenue Cycle & Access Applications, BILH IT System Services, EHR-MEDITECH, Beth Israel Lahey Clinic

    It's time for a revolution! There are countless factors that pressure the financial health of a healthcare organization, such as price transparency, forced cancellations of elective procedures, and ongoing clinician burnout. These can result in increased costs while institutions see decreased reimbursement. So how can healthcare leaders employ technology to ease the burdens that these and other factors are placing on their organizations? Attend this session to learn how automation, artificial intelligence, and machine learning can be applied to the revenue cycle process to evolve RCM capabilities and improve an organization's financial health while also enhancing the patient experience.

    Digital Health

    Disease Management: Getting Started with Remote Patient Monitoring

    Stephen Tingley, MD, CMIO of Mount Nittany Medical Center
    Lucienne Ide, MD, PhD, Founder and CEO, Rimidi

    As disease management programs and technology evolve, they are becoming more effective in supporting people with multiple chronic conditions in their day-to-day lives. Hear from Dr. Stephen Tingley from Mount Nittany as he shares his experience in managing patients with diabetes. We will also explore the evolution of care via remote patient monitoring devices.


    Community Hospital of the Future: What Does it Mean to You?

    Mark Gridley, MBA, FACHE, President and Chief Executive Officer, FHN Memorial Hospital

    This interactive session will be a facilitated discussion for community hospital leaders to share their top concerns and current initiatives underway for the next three to five years. In order to maximize the time value of this networking conversation for all participants, please submit any questions you would like to add to the discussion to Lynn Robblee prior to the event.


    Pharmacogenomics: It's More than Genes

    Donald Levick, MD, MBA, CPE, FHIMSS, Pediatrician, Former Chief Medical Information Officer, Lehigh Valley Health Network
    Anna Dover, PharmD, BCPS, Director, Product Management, First Databank

    Precision medicine and pharmacogenomics are emerging as powerful tools that will impact all aspects of healthcare at the point of care. Implementing a pharmacogenomics program requires a vision of the benefits and values, identifying appropriate targets for change that are accepting and excited for the change, communication and education of all impacted stakeholders (including patients), and the ability to measure results and provide feedback. During this session, Donald Levick details Lehigh Valley Health Network's participation in a pilot program through the ONC - The Sync for Genes Phase 2.


    PrescribeIT: Canada's Nationwide e-Prescribing Network

    Mary St. Pierre, Supervisor, Ordering/e-Prescribing Implementation, MEDITECH

    e-Prescribing stands to streamline and improve communication between prescribers and retail pharmacies in many ways. Attend this session to learn more about the e-Prescribing features incorporated into Expanse.

2 p.m.


2:15 p.m.

Transforming Health Care From Within Health Care

John Halamka, MD, MS, President of Mayo Clinic Platform

True transformation of the health care sector requires us to move from pipeline thinking to a platform approach. To do this, we must capture diverse data sources at scale, constantly derive new insights from that data, and create closed-loop solutions in a highly repeatable model. This presentation will focus on the work of Mayo Clinic Platform to create a model that protects both data and intellectual property as well as the partnerships required to enable the greatest impact.

Day 3  |  Thursday, September 22

7 a.m.


8 a.m.

Becoming a Healthcare Data Platform Through Interoperability

Mike Cordeiro, Senior Director, Interoperability Market & Product Strategy, MEDITECH

8:30 a.m.

Update from the Office of the National Coordinator for Health IT

Micky Tripathi, PhD, MPP, National Coordinator for Health IT, US Department of Health and Human Services

National Coordinator for Health Information Technology Micky Tripathi, PhD, MPP, will provide updates on current ONC priorities, including implementing the Cures Act information sharing provisions. He will also discuss the importance of launching the Trusted Exchange Framework and Common Agreement, improving health equity, and aligning health IT-related activities across HHS in support of the Department's health IT and interoperability goals.

9:30 a.m.


9:45 a.m.

The Importance of Having a Native Cloud Solution as Part of Your Digital Strategy

Scott Radner, Vice President, Advanced Technology, MEDITECH
Ryan Terry, Digital Transformation Officer, Managing Director, Healthcare & Life Sciences, Google Cloud

10:45 a.m.


11 a.m.

Designing a Secure EHR System

Michael Hale, Chief Technology Officer, Information Services, Steward Health Care System
Nassim Abouzeid, Director, System Technology Technical Support, MEDITECH
CJ Fay, Manager, System Technology Technical Support, MEDITECH
Thomas Moriarity, Manager, Information Security, MEDITECH

12 p.m.

What's the MEDITECH Alliance Program?

Jeffrey Kimball, Associate Vice President, MEDITECH

12:30 p.m.


Video duration: 1 min. 41 sec.

Get ready to connect, learn, and build new MEDITECH LIVE.



Tuesday, September 20

Conference: 12 p.m. to 5 p.m.

Cocktail Reception: 5 p.m. - 6 p.m.

Wednesday, September 21

Conference: 8 a.m. to 2 p.m.

Post-Conference Activities: Start at 3 p.m.

Thursday, September 22
(Technology Day)

Conference: 8 a.m. to 12 p.m.

  • Who is invited to MEDITECH LIVE?

    MEDITECH LIVE is focused on MEDITECH customers who are health leaders, both current and emerging. This includes C-Level staff, such as CEOs, CIOs, CFOs, CNOs, CMIOs, CTOs, COOs, etc., but also those who serve in key leadership roles or have similar titles and job functions.but may not have C-level titles, such as IT Directors.

  • Can I register if my facility is not on Expanse?

    Definitely. This will be a great opportunity for you to network and learn from many, including some of our Expanse customers. Topics will also be more focused on high level strategies.

  • How does the format differ?

    MEDITECH LIVE is less focused on speaker presentations and product discussions and more focused on interactive groups, round tables, and panel discussions. Attendees are not just listening, but actively participating.

  • Will there be any big name speakers?

    Yes. Featured speakers include:

    • Michael Cuffe, MD, Executive Vice President and Chief Clinical Officer, HCA Healthcare
    • John Halamka, MD, MS, President, Mayo Clinic Platform
    • Vivian Lee, MD, PhD, MBA, President, Verily Health
    • Stacy Palmer, Senior Vice President and COO of The Beryl Institute
    • Ryan A. Terry, Digital Transformation Officer, Managing Director, Healthcare & Life Sciences, Google Cloud
    • Micky Tripathi, PhD, MPP, National Coordinator for Health IT

    Please check back for updates on additional speakers, sessions, and other information.

  • I am unable to attend in person. Will the event be recorded and made available?

    Given the interactive format of MEDITECH LIVE, it is highly encouraged that you attend the event in person in order to gain the full benefit of the sessions. If you are unable to attend, a select number of sessions will be available at the conclusion of the event.

Helen Waters Headshot

"MEDITECH LIVE is all about amplifying your voice and your experience, and combining it with the expertise of your peers as well as industry thought leaders. Together, we have a chance to build upon our collective momentum, embrace the opportunities of this next transition in digital heath, and drive healthcare's evolution."

Helen Waters
Executive Vice President & COO, MEDITECH

Attendees are excited for MEDITECH LIVE!

Gerald Greeley, CIO, Lawrence General Hospital head shot

"MEDITECH LIVE is a great opportunity to hear from my physician and IT peers, as well as connect with other executives who are shaping strategy at their organizations. There's a lot we can learn from one another."

Gerald Greeley, CIO

Lawrence General Hospital

William Sewell, MD, MBA, CMIO head shot

"For most healthcare organizations, developing cohesive strategies to optimize AI, increase mobility, improve health equity, extend natural language processing, and promote personalized medicine can be overwhelming. MEDITECH LIVE is a unique opportunity for leaders to tackle these concerns together."

William Sewell, MD, MBA, Chief Medical Information Officer

Phoebe Putney Health System

Kim Hoover, RN, BSN, CMSRN, Clinical Informatics Coordinator, Mount Nittany Health head shot

“We are always looking for ways to optimize the EHR, improve workflows and satisfaction for our team, and explore the latest innovative technologies. The MEDITECH LIVE event offers the opportunity to gain insights in all of these areas.”

Kim Hoover, RN, BSN, CMSRN, Clinical Informatics Coordinator

Mount Nittany Health

Coming to MEDITECH LIVE and looking for something fun to do Monday night? Choose from these vendor-sponsored events!

Friends meeting at a reception

MEDITECH LIVE Welcome Reception

Sponsored by: CloudWave, Forward Advantage, and Experis

When: Monday, September 19, 6:00 p.m. - 9:30 p.m.

Where:CBS Sporting Club, Patriot Place, Foxboro, MA

Registration:Click here to register (separate registration required)

Transportation: Free transportation to/from area hotels through Uber (Uber event code will be provided prior to the event).

For more information: Robin Gordon, or 508-251-8906


Sponsored by: BridgeHead, CereCore, Google Cloud, Interlace Health, and Pure Storage

When: Monday, September 19, 6:00 p.m. - 9:30 p.m.

Where:Howl Splitsville Topgolf Foxborough, Patriot Place, Foxborough, MA

Registration:Click here to register (separate registration required)

Friends cheers at a restaurant
Friends meeting at a reception

Let's go cruisin'!

Join us as we take in the picturesque skyline during a Boston Harbor sunset cruise on Wednesday, September 21st, from 5:00 p.m. - 8:00 p.m. Plenty of great food and drinks will be served and bus transportation will be provided from Foxborough and back.

Please complete this form to let us know if you would be interested in attending the cruise. We will send you an email once you're confirmed to set sail!

Note: Space is limited and this form is for informational purposes only – it is not a registration. We will send an email confirming your spot on the boat.

Many thanks to our cruise sponsors:

ACS MediHealth logo
Forward Advantage logo
Medisolv logo
Surgical Information Systems (SIS) logo

And to our bus transportation sponsor: