Black Book Research, the leading provider of competitive intelligence, client satisfaction and market research for the healthcare IT industry, announced that MEDITECH has received its Highest Client Satisfaction Award for Inpatient EHR.
Using 18 performance areas of operational excellence to rank vendors by EHR product lines, Black Book’s independent industry benchmark studies help healthcare IT vendors to improve quality, engagement, and business performance.
“MEDITECH strives to provide the highest level of customer satisfaction with our solutions and service,” said Executive Vice President Helen Waters.“We are honored to receive this award, and will continue to look for new ways to strengthen our partnerships with the organizations we serve.”
Additionally, a Black Book survey of 3,000 hospital nurses ranked MEDITECH as the #1 EHR for nurse functionality and usability. With Expanse Patient Care, our mobile Point of Care features, and our emphasis on understanding the needs of nurses, MEDITECH is a proven leader in the field.
"MEDITECH’s ranking from Black Book is a testament to our ongoing commitment to nurses, as we provide them with better tools for enhancing care and improving efficiencies," said Cathy Turner, BSN, MBA, RN-BC, associate vice president. “Our user-centered design ensures that our solutions meet the unique needs of clinicians, while enabling them to spend more quality time on patients.”
