North Country Healthcare, an alliance of three Critical Access Hospitals, transformed care delivery in Northern New Hampshire by implementing one shared MEDITECH Expanse EHR, including the Surgical Services solution. NCH leadership moved forward with the initiative to improve efficiency and patient safety.
Standardizing workflows for three hospitals of different sizes, with their own specialties and unique cultures, involved give-and-take, but the results have been worth it. Surgical staff have more time to focus on their patients, and sharing records across the organization ensures patient information is consistent.
“The MEDITECH Expanse EHR is truly interactive and connects all North Country Healthcare facilities,” said Darrell Bodnar, the CIO of NCH. “Providers have a much better understanding of their patients’ overall health, while all patients can view their records, manage their care, and interact with their clinicians regularly through just one secure patient portal — with no need to juggle multiple usernames and passwords.”
