2020 Home Care Symposium

Atlanta, GA
March 24th - 25th

Agenda details have been posted for the Home Care Symposium.

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We have a lot of informative sessions planned over two days. Check out the Agenda, Clinical Track, Financial Track, and Advanced Track tabs for all the details!

Click the Register Today button to reserve your spot at the event.

Following the Home Care Symposium, we're hosting our post-conference event at our Atlanta facility on March 26. Check the appropriate box on the event registration form and a MEDITECH representative will reach out to you to create an individualized schedule.

Want to brush up before the event? Check out our home care blogs, as well as our three-part series on PDGM: 

  • Part 1: Low Utilization Payment Adjustment (LUPA) and Home Health Resource Group (HHRG) vs. Health Insurance Prospective Payment System (HIPPS)
  • Part 2: Five factors for determining payment
  • Part 3: Behavioral Assumptions (ways that CMS must now assume agencies will behave in order to maximize their episode payments).

A customer password may be required to access materials linked from this page.

  • Agenda

    Tuesday, March 24

    8:30 a.m.

    Breakfast and Registration 

    9 a.m.

    Welcome and Opening Remarks 
    Michael Malone, Associate Vice President, Client Services, MEDITECH
    Jeff Pereboom, Manager, Client Services, MEDITECH

    9:30 a.m.

    Direction of Home Care Development 
    Michael Triggs, Director, Product Development, MEDITECH
    Chris Pearson, Senior Supervisor, Client Services, MEDITECH

    Join Michael Triggs and Chris Pearson as they discuss how our home care product is evolving to meet the challenges of upcoming industry changes.

    10:20 a.m.

    Break 

    10:30 a.m.

    PDGM: Great Expectations and Lessons Learned
    Maria Avers, RN, MSNE, Director, Stillwater Medical Home Health Services
    Stillwater Medical Home Health Services is PDGM-ready! Hear from Stillwater director Maria Avers as she shares what the agency did to prepare, including staff education, and ways to improve outcomes. She’ll also share lessons learned from the first few months of the PDGM initiative.

    11:20 a.m.

    Break 

    11:30 a.m.

    Track-Specific Education Sessions
    See the Clinical, Financial, and Advanced tabs below for more information.

    12:30 p.m.

    Lunch

    1:30 p.m.

    Track-Specific Education Sessions
    See the Clinical, Financial, and Advanced tabs below for more information.

    2:30 p.m.

    Break

    2:40 p.m.

    Track-Specific Education Sessions
    See the Clinical, Financial, and Advanced tabs below for more information.

    3:40 p.m.

    Break

    3:50 p.m.

    Track-Specific Education Sessions
    See the Clinical, Financial, and Advanced tabs below for more information.

    5 p.m.

    Networking Cocktail Reception

    Wednesday, March 25

    8:30 a.m.

    Breakfast and Opening Remarks
    Cathy Turner, BSN, MBA, RN-BC, Associate Vice President, MEDITECH  

    9 a.m.

    Prepare, Prevent, Respond: Cybersecurity for Home Care Professionals
    Justin Armstrong, Senior Architect, System Technology, MEDITECH
    Cybersecurity breaches and ransomware are prominent in every industry — even healthcare. Many of us know organizations that have suffered a cyber attack and, whether you’re aware of it or not, your own organization may be at risk. Join us as we explore how to be prepared in the event of a cyber attack.

    10 a.m.

    Break

    10:10 a.m.

    How to Prepare Your Organization for PDGM
    Carla Van Dyke, RN-C, MA, Regional Director, Patient Services, Avera@Home
    Learn about the organizational changes Avera@Home put into place to better prepare for PDGM.

    11:10 a.m.

    Break

    11:20 a.m.

    Track-Specific Education Sessions
    See the Clinical, Financial, and Advanced tabs below for more information.

    12:30 p.m.

    Lunch

    1:30 p.m.

    Clinical User Experience Development Discussion 
    Philip Chow, Manager, Product Development, MEDITECH
    Join our clinical UX product owner and preview the future of clinical documentation in Home Care.

    2:30 p.m.

    Break

    2:40 p.m.

    Track-Specific Education Sessions
    See the Clinical, Financial, and Advanced tabs below for more information.

    3:40 p.m.

    Break

    3:50 p.m.

    Track-Specific Education Sessions
    See the Clinical, Financial, and Advanced tabs below for more information.

     

      Close Agenda
  • Clinical Track

    Tuesday, March 24

    11:30 a.m.

    Clinical Development Discussion 
    Alice Black, Supervisor, Product Development, MEDITECH
    Meet with our clinical product owner to discuss the challenges of implementing PDGM and how we can streamline processes in the software.  

    1:30 p.m.

    Reducing Admission Document Times 
    Melissa Keeley, Senior Specialist, Client Services, MEDITECH 
    Don't let the ongoing changes to regulations and admission visit documentation slow your agency down! Improve documentation times and clinician satisfaction by implementing these admissions best practices. 

    2:40 p.m.

    Performance Management Program (PMP) Development Discussion
    Stephen King, Manager, Client Services, MEDITECH
    Chris Pearson, Senior Supervisor, Client Services, MEDITECH
    Mark Bassett, RN, BSN, MAS, Lead Software Designer, Client Services, MEDITECH 

    Meet with our PMP team to hear what’s in their development pipeline for 2020 and offer feedback on current and future functionality.  

    3:50 p.m.

    PDGM: Diagnosis Process 
    Brandi Ruiz, Senior Specialist, Client Services, MEDITECH
    Alicia Dull, Specialist, Client Services, MEDITECH
    Learn our recommended diagnosis coding process in the new PDGM system, including the best way to handle a significant change in condition.

    Wednesday, March 25

    11:20 a.m.

    So Many Records, So Little Time: A QA Process 
    Etienne Bertie, Senior Specialist, Client Services, MEDITECH  
    Taneau Mack, Senior Specialist, Client Services, MEDITECH   

    With recent industry changes, QA and OASIS/HIS submissions need to be as complete as possible. Learn how your agency can review and manage the OASIS and HIS processes more efficiently.

    2:40 p.m.

    Improving the Quality of Your Admission Process
    Brock Haiderer, Analyst, Client Services, MEDITECH  
    During this session, you’ll learn how properly documenting required items and building care plans can improve the quality of your agency's admission process. We’ll also discuss how to adapt to the new external and internal changes. 

    3:50 p.m.

    Improving Home Health Quality Measures Compliance
    Melody Cochran Senior Specialist, Client Services, MEDITECH    
    Clinicians can no longer treat OASIS as a simple checklist to work through. Using real patient case studies and valuable Home Care reporting tools, we’ll show how OASIS responses affect compliance with Timely Admissions and Drug Regimen Review quality measures. 

     

      Close Clinical Track
  • Financial Track

    Tuesday, March 24

    11:30 a.m.

    Process Remittance Best Practice
    Katherine Ford, Senior Specialist, Client Services, MEDITECH
    Update your strategies for using the Process Remittance task, including setup for maximum utilization and how to correct remittance mistakes.

    1:30 p.m.

    Administrative Development Discussion
    Kimberly Makepeace, Supervisor, Product Development, MEDITECH
    Hear from our administrative product owner to learn about recent changes to the Case Conference functionality and discuss upcoming changes related to private duty.

    2:40 p.m.

    Client Roundtable Discussion
    Join this open discussion to learn from other clients which processes are going well and talk about areas that need improvement, especially related to PDGM. This is a great opportunity to network with other clients and generate ideas to improve your agency! 

    3:50 p.m.

    Financial Development Discussion
    Kimberly Makepeace, Supervisor, Product Development, MEDITECH    
    Meet with our financial product owner and discuss current and upcoming functionality related to PDGM and Client Billing.

    Wednesday, March 25

    11:20 a.m.

    Troubleshooting for PDGM: Identify Issues, Maximize Output
    Katherine Ford, Senior Specialist, Client Services, MEDITECH
    Find out about the newest and best ways to troubleshoot your system, now that PDGM is LIVE. MEDITECH has completed many system changes to make PDGM easier for users. This session will help you to understand the updated Episode Information page and learn where to diagnose and correct mistakes.

    2:40 p.m.

    Changes to Case Conference & IDT
    Hinda Polyakov, Senior Specialist, Client Services, MEDITECH
    Rachel Hollifield, Software Developer, Product Development, MEDITECH

    One of the most important tools in the PDGM era will be your agency's use of case conferencing. Explore the many useful system changes to our Case Conference functionality, such as dictionary enhancements, new fields, and the new way of adding patients to meetings. 

    3:50 p.m.

    HELP! A Tool You Can Use To Your Advantage
    Katherine Ford, Senior Specialist, Client Services, MEDITECH
    Did you know that you can use Home Care Help to find the answers to your questions? You’ll also learn how to use Home Care Help in conjunction with other Best Practice documents and webinars to train new staff.

     

      Close Financial Track
  • Advanced Track

    Tuesday, March 24

    11:30 a.m.

    Interoperability Development Discussion
    Kathleen Garcia, MT(ASCP), Lead Software Designer, Product Development, MEDITECH  
    Meet with our Interoperability Product Owner to discuss upcoming enhancements, including the alert of clinicians upon receipt of Lab results, alerts to agency and MEDITECH when interfaces are not functioning, and electronic referrals from Ambulatory.  

    1:30 p.m.

    Home Care Mobile Enhancements
    Brandi Ruiz, Senior Specialist, Client Services, MEDITECH
    Get a sneak peek of new Home Care Mobile features, including geotracking, attachment viewing, and activity log recording and confirmation.

    2:40 p.m.

    Systems Development Discussion
    Tony Miller, Manager, Product Development, MEDITECH
    Hear from our systems product owner, learn what’s in the development pipeline, and provide feedback on current and future functionality. 

    3:50 p.m.

     

    New Interface/Integration Features
    Kathleen Garcia, MT(ASCP), Lead Software Designer, Product Development, MEDITECH 
    Explore a new third-party e-Sign interface, as well as two new Home Care features: the integration of immunization information, and the ability to automatically attach documents from Scanning and Archiving to the patient chart.

    Wednesday, March 25

    11:20 a.m.

    Building Interventions: How to Create Agency-Specific Care Steps
    Daniel Argo, Senior Specialist, Client Services, MEDITECH 
    Explore the best way to build your own agency-specific intervention care steps.

    2:40 p.m.

    Updated PDGM Retrospective Report
    Chris Pearson, Senior Supervisor, Client Services, MEDITECH
    Join us as we explore the 2020 updates to the PDGM Retrospective Report, including length of stay, LUPA rates, and resource utilization. We’ll also review the ability to see all five components driving the HIPPS score for each clinical group within your agency's census. 

    3:50 p.m.

    Acute e-Sign Process for Home Care 
    Milt Biliouris, Supervisor, Client Services, MEDITECH
    During this session, we’ll discuss how to send documents for electronic signature using Home Care. You’ll see what the physician sees in the Web Sign Queue or Physician Desktop, and discover how to resend or make corrections. We’ll also discuss future improvements to this functionality.

     

      Close Advanced Track