Stay connected no matter what, through virtual care

The COVID-19 pandemic has awakened all of us to the importance of keeping patients safe and healthy by meeting them wherever they are. MEDITECH’s Virtual Care solutions enable patients to stay connected to their care providers (and your organization) via convenient video visits, no matter the circumstances. And now, with Virtual On Demand Care, healthcare organizations can extend their virtual care offering by providing timely and convenient urgent care appointments to both new and existing patients.

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Introducing Virtual On Demand Care.

With the ongoing demands of everyday life — balancing work, caring for family, and taking care of yourself — people with urgent medical needs often don’t have the time to wait for an appointment to see their PCP. With Virtual On Demand Care, they don’t have to. And you can build on the momentum of patients embracing telemedicine, improve the consumer experience, and give your patients new care options that will grow your business.

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No Travel

Patients receive immediate care without having to spend time (and money) visiting an ED or retail urgent care facility.

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Full Patient Story

Functionality is embedded within Expanse Ambulatory, Acute, and ED workflow. Care teams have full access to the patient’s entire care journey, enabling better diagnosis and treatment.

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Easy Consumer Access

By offering a convenient alternative to ED or urgent care, organizations can attract consumers seeking care and welcome them as patients.

3 ways Virtual Care keeps you connected

Virtual care extends and reinforces the relationship between patients, their providers, and their healthcare organization. Here are the benefits you’ll see:

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For the care team…

  • Maintain contact with patients between in-person visits, driving continuity of care
  • Deliver care using their current Expanse workflow —no new tools to learn or systems to maintain.
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For the patient...

  • Meet with their desired clinician at the most convenient time and location
  • Use the same virtual and mobile solutions they use every day
  • Avoid risk of delaying or forgoing necessary care for chronic conditions.
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For the healthcare organization...

  • Maintain a healthy revenue stream by offering patients new ways to receive care virtually
  • Expand your reach to new consumers seeking a medical home with streamlined enrollment and self-scheduling
  • Reduce appointment no-show rates.
Dr. Mike Fletcher Headshot

"I did a virtual visit with a patient on their bulldozer at work. It took me a few minutes to realize that he was not at home, so I asked him and he flipped his camera and showed me the work site. It made me realize that he would have probably had to take a half day off to see me. We had a great visit and the in person visit would have added very little."

Mike Fletcher, MD, MBA, FHM, FACP

Vice President Medical Staff Services/Chief Medical Officer at Hancock Regional Hospital

Connect the dots through remote patient monitoring

Patient visits — both in-office and virtual — are just part of the patient care journey. Fortunately, remote patient monitoring can fill the gaps in between. By encouraging their patients to upload data from personal health devices and medical device kits into MEDITECH’s Patient and Consumer Health Portal, care teams can better manage their patient populations, especially those with chronic or pre-existing conditions.

Learn how Kalispell Regional Healthcare utilized patient registries to engage their community.

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Your appointment is confirmed

Give time back to your providers and put patients in the driver’s seat, with MEDITECH’s Patient and Consumer Health Portal. Scheduling and pre-registering has never been easier.


  • Know the expected copay before seeing your provider.
  • Fill out questionnaires; update medication, allergy and insurance information; and complete patient, family, social history prior to the visit — whether it’s virtual or in-person.

Healthcare Organization

  • Care teams can spend more time with the patient instead of chasing down background information.
  • Office staff can minimize the cumbersome task of scanning traditional paper forms, and eliminate transcription errors.

Learn how MEDITECH Expanse gives patients convenient and easy-to-use tools for becoming more engaged in their own care.

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