Efficiency: "The MEDITECH system is a more efficient and consistent and cleaner way of delivering information to the end user. In the past, we were in and out of modules and screens, and now everything is collected in a way that end users can very easily, with very few clicks, see the relevant information. It presents itself well and helps clinicians make decisions quicker. Our expectations of what the MEDITECH system would deliver are being hit."
CIO, Aug. 2023, regarding Expanse Acute Care EHR
Intuitive Design: “MEDITECH does a great job. We would like to think that we had high expectations to begin with because we went through a careful selection process before going with MEDITECH. With EHRs in general, MEDITECH's system is as competitive and easy to use as an Epic or Cerner EHR. We get feedback as we are training providers who have worked on those other platforms, and there are not any needs that the system doesn't meet. MEDITECH's system is
VP/Other Executive, Feb. 2024, regarding Expanse Acute Care EHR
Reimbursement: "From an executive standpoint, we can go into the system and very easily see at a high level what is going on with collections, and by insurance, we can drill down within the available dashboard. The reporting capability is superior to the capability in our old product. The billers and collectors like the system a lot. The process of looking up claims is very efficient. Our electronics billing piece is very easy to use. There are a lot of robust reports for A/R things."
CFO, Nov. 2023, regarding Expanse Patient Accounting
Patient Engagement: "We like the fact that there is a mobile app. We can quickly see our charts. If we are running low on medication refills, we can request a medication renewal. When our labs are done, they almost immediately populate into the patient portal after the results have been returned. So the amount of information there is on patient records is great in the patient portal."
CIO, Nov. 2023, regarding the Patient and Consumer Health Portal
Physician Satisfaction: "The product is really easy for physicians to use, and the physicians can really modify it to fit their workflows; they can make the product very intuitive."
CMIO, Oct. 2023, regarding Expanse Ambulatory EHR