MEDITECH’s Expanse Patient Connect solution is powered by Artera and the only fully integrated solution with MEDITECH’s patient portal. With Expanse Patient Connect, you have the ability to:

• Automate patient communications via conversational, bidirectional messaging.
• Connect with patients in their preferred language and through their preferred channel (text, email, or phone) while reducing administrative workload so staff can focus on high-touch patient interactions. 
• Send patients timely appointment-related messages through seamless integration with Expanse. View patient confirmations and cancellations updates in Expanse in real time. 
• Alert patients of updates in their portal by sending SMS and links directing them to the right information at the right time.
• Unify all patient outreach from Expanse and external vendors through a single platform, creating a Communication Hub for enhancing patient communication experiences.
• Enhance the patient experience with flexible virtual agent solutions that meet you where you are in your AI journey: Conversation Flows engage patients in multi-step messaging sequences; AI Co-Pilots facilitate faster and more accurate responses to patient inquiries (language translations, message shortening, conversation summaries and more); and autonomous AI Agents (voice and text) that streamline operations and support decision-making.