2021 Physician and CIO Forum

[newUpdateGraphic/] Select video recordings for the main plenary sessions are now available and are linked to the [videoLink/] icon next to each session. Presentation slides, if available, are linked to the session title. Please visit the Education Sessions tab for those presentations. A login is required for viewing both the videos and presentations.

Wednesday, September 29

Welcome
Bill Young, CIO, Berkshire Health Systems
Helen Waters, Executive Vice President, MEDITECH

Keynote 
No presentation available.
Michele Harper, Emergency Room Physician and New York Times Best-Selling Author of The Beauty in Breaking

Thursday, September 30

[videoLink/] Keynote
Presentation coming soon.
Micky Tripathi, PhD, MPP, National Coordinator for Health Information Technology, U.S. Department of Health and Human Services

[newUpdateGraphic/] Select video recordings for the Education Sessions are now available and are linked to the [videoLink/] icon next to each session. Presentation slides are linked to the session title. Please visit the Agenda tab for those presentations. A login is required for viewing both the videos and presentations.

Session 1 | Wednesday, September 29, 10:30 a.m.

[videoLink/] CCD Consumption Improvements (Acute Track)
Robin Pizzi, Manager, Strategy, MEDITECH
Hear about the new CCD consumption improvements, such as workflow improvements to consuming medications, problems, and allergies, designed to help your organization easily manage external data.

Advancing Patient-Centered Care Using Apple Health (Ambulatory Track)  
Presentation and video not available. 
Melanie Swenson, CIO, Logan Health
Apple Representative
Moderator: Susanne Durning, Senior Project Coordinator, Strategy, MEDITECH
Through our collaboration with Apple, patients will now have the option to share certain health information stored in the Apple Health app directly with their care providers - including activity, steps, ECG, BP, labs, and immunizations. This feature will give providers a more holistic view of a patient’s health outside of the healthcare organization, leading to richer, better-informed conversations between patients and their healthcare team. Attendees will gain an understanding of how information contained within the Apple Health app can be shared with a physician. Our Early Adopter will share how they implemented and plan to utilize this feature to compliment MEDITECH's EHR.

[videoLink/] Canada is Front and Center (Canadian Track) 
Robert Molloy, Director, Canadian Market and Product Strategy, MEDITECH
Nick Palmieri, Regional Sales Director, Canada, MEDITECH
Patricia Pacewicz, MT (ASCP), Director, Client Services, MEDITECH
This jam-packed session is not to be missed! Our team of Canadian directors will share the steps to creating a new path for Canadian customer advocacy, with an overview of market needs, product requirements, regulatory initiatives, and collaborative leadership initiatives. Attendees will hear updates on such topics as the Ocean eReferral Network, PrescribeIT, the pan-Canadian patient summary, and Cancer Care Ontario. We’ll also discuss our patient engagement solutions including Expanse Patient Connect and Virtual Visits, to help you balance the growing consumer demand for digital technology while keeping patients at the center of care. Finally, we’ll spotlight our Canadian Physician Advisory Committee (CPAC), Canadian Quality Leadership (CQL) meetings, and Canadian Healthcare Advocate Team (CHAT).

[videoLink/] A Better Approach to Risk Assessments (CIO Track) 
Moderator: Ted Kimball, Director, Marketing Technology & Innovation, MEDITECH
All healthcare organizations are required to perform a cybersecurity and privacy risk assessment on an annual basis. Unfortunately, for many organizations, completing the risk assessment can create organizational disruption, offers little value to executives or board members, and can be an expensive drain of resources. Hear how an organization embraced the U.S. Department of Energy’s Cybersecurity Capability Maturity Model (C2M2) and how they are utilizing C2M2 to achieve its objectives, as well as review lessons learned, best practices, and suggestions of how and why to consider C2M2 as a central framework for risk management strategies.

[videoLink/] Panel Discussion: Outpatient Therapies (Integrated Care Track)
Carroll Castro, MSN, RN, CRRN, WCC, Nursing Informaticist, Brooks Rehabilitation Hospital
Steven Maly, Medical Informaticist, Clinical Informatics, Brooks Rehabilitation Hospital
Kaitlyn Kohlenberger, PT, DPT, Clinical Analyst, Berkshire Health Systems   
Moderator: Rebecca Lancaster, Senior Manager, Strategy, MEDITECH
Hear from healthcare organizations on how they have incorporated MEDITECH Expanse into their inpatient and outpatient care settings.

Session 2 | Wednesday, September 29, 1 p.m.

[videoLink/] Patients and Consumers: What You Can Do Today to Engage Your Patients with the MEDITECH Solution (Acute Track)
Siobhan Warner, Product Manager, Strategy, MEDITECH
Moderator: Rachel Wilkes, Senior Manager, Strategy, MEDITECH
Attend this session for a look at the clinical and administrative features now available to improve patient engagement and employee workflows.

[videoLink/] Outpatient Clinics Strategy (Ambulatory Track) 
Rebecca Lancaster, Senior Manager, Strategy, MEDITECH
During this session, we’ll review MEDITECH’s outpatient clinics strategy, which will create end-to-end solutions for a variety of outpatient clinics.

[videoLink/] Staying Up-to-Date with Updates (Canadian Track) 
Jonathan Hallman, Senior Manager, Client Services, MEDITECH
Paul Siciliano, Senior Manager, Client Services, MEDITECH
Join us as we provide recommendations for planning timely software updates, better positioning you to forecast for your next fiscal year budget. We’ll discuss the benefits of taking updates more frequently versus the risks associated with allowing too much time to lapse in between. We will also review key factors that help streamline the update process, and how to map out an effective update strategy.

Ransomware in Healthcare: Prevention and Response (CIO Track) 
Presentation and video not available. 
CJ Fay, Manager, System Technology, MEDITECH
Nassim Abouzeid, Director, System Technology, MEDITECH
With the increase in cybersecurity threats (including the rise of ransomware attacks) your organization must be prepared to respond. A top CIO concern across all industries, including healthcare, maintaining data privacy and integrity while reducing security risks. During this session, we’ll discuss some of the steps your fellow healthcare IT organizations have taken to help bring their information security to the next level. We will also discuss other topics, such as breach prevention and response preparedness, that are prevalent in today's cybersecurity world.

Leveraging Your EMR to Improve Health Equity (Integrated Care Track)
Omer Moin, MD, Chief of Emergency Medicine, Lawrence General Hospital
Christina Wolf, RN, Director, Population Health and Community Development, Lawrence General Hospital
Virgilio Velez, RN, DEI Program Officer, Lawrence General Hospital
Moderator: Doug Griffin, Senior Manager, Professional Services, MEDITECH
Health equity remains at the forefront of improving outcomes and access to healthcare for patients. This panel will cover the steps Lawrence General Hospital has taken to address health equity, the importance of recognizing health equity and social determinants of health within a hospital and its community, and how to use MEDITECH’s BCA Dashboards to effect change in your hospital.

Session 3 | Wednesday, September 29, 2 p.m.

[videoLink/] Get a Pulse on Appropriate Telemetry Management (Acute Track)
David Haseltine, MD, CMIO, Tidelands Health
Moderator: Rachel Kelly, Project Manager, Professional Services, MEDITECH
The use of telemetry monitoring in the early identification of cardiac events has greatly improved patient outcomes. However, overutilization of the same technology has negated some of its benefits. Hear from Tidelands Health on how implementing appropriate telemetry monitoring guidelines and protocols from MEDITECH's Telemetry Appropriateness Toolkit can greatly improve the safety and efficiency of cardiac rhythm observation in the acute setting.

[videoLink/] MEDITECH Expanse Integrates Prescription Pricing Solution for Cost Transparency (Ambulatory Track) 
Matthew Monteiro, Supervisor, Client Services, MEDITECH
Moderator: Allison Kulis, Manager, Client Services, MEDITECH
Learn how DrFirst's myBenefitCheckSM and electronic prior authorization (ePA) solutions help patients and providers manage medication costs and foster shared medical decision-making. 

[videoLink/] The Canadian Digital Wallet (Canadian Track)
Sam Fielding, CIO, Southlake Regional Health Centre, Ontario
Justin Saindon, Senior Project Manager, Digital Health, Southlake Regional Health Centre, Ontario
Sarah Buettner, Software Designer, Product Development, MEDITECH
Digital identity services aim to give patients a convenient, reliable, and secure method to access health information and services online, without needing to keep track of multiple accounts. One example of this is the Ontario trusted account, which allows patients to prove their identity online just as they would in person using their Ontario health card, driver's license, or photo card. Learn how MEDITECH and Identos are working together to deliver secure digital patient identification, as well as how patients can utilize their Ontario trusted account to quickly and securely interact with their personal health information on the MEDITECH Patient and Consumer Portal.
Moderator: Patricia Pacewicz, MT (ASCP), Director, Client Services, MEDITECH

[videoLink/] Transformative Health Care Like No Other: Building a Modern “Smart” Healthcare Facility (CIO Track) 
Eric Carey, Vice President and CIO, Valley Health System
Moderator: Corinne Proctor Boudreau, Senior Manager, Marketing, MEDITECH
Join Eric Carey from Valley Health System as he discusses his organization’s vision to design a state-of-the-art “smart” facility that promotes excellence in both patient experience and clinical quality.  Valley’s new hospital in Paramus, NJ, has technology components to serve every patient, care provider, support services department, vendor, and even its guests. Learn how Valley plans to leverage modern technology and optimize patient care delivery systems, including their anticipated LEED Gold certification.

[videoLink/] Operationalizing Pharmacy Workflow: Diving into Integration (Integrated Care Track) 
Emily Pacheco-Valente, RN, Product Manager, Strategy, MEDITECH
Collaboration with the pharmacy can result in improved outcomes while prioritizing patient safety. Attend this session for a look at the current integration between the nursing, providers, and pharmacists’ workflows that supports this important collaboration as well as an opportunity to explore future enhancements. We’re looking forward to your input and feedback!

Session 4 | Wednesday, September 29, 3 p.m.

[videoLink/] Meds-to-Beds Program (Acute Track)
Priscilla Frase, MD, Hospitalist and CMIO, Ozarks Healthcare
Moderator: Corinne Proctor Boudreau, Senior Manager, Marketing, MEDITECH
Learn more about Ozark Healthcare’s “Meds-to-Beds” program, a free service offered through the Ozarks Healthcare Pharmacy. The program delivers prescriptions and over-the-counter medications to patients before they leave the health system’s hospital. In addition, the program helps to prevent patient readmissions via engaging patients to better understand the prescribed medications.

[videoLink/] Closing the Referral Loop (Ambulatory Track)
Sandra Greene, Solutions Manager, Marketing, MEDITECH
Moderator: Matthew Chadwell, Product Manager, Strategy, MEDITECH
The referral process is a point of patient vulnerability, making strategic referral tracking imperative to improving patient outcomes, patient satisfaction, and financial performance. Learn about the tools and workflows MEDITECH is developing to improve network utilization and close the referral loop.

[videoLink/] The Value of Controlling Your Own Destiny (CIO Track)
Tom  Kurtz, PhD, Vice President and CIO, Memorial Healthcare
Moderator: David Bradbury, Executive Sales Director, MEDITECH
Over the last 100 years, Memorial Healthcare has been an independent, not-for-profit hospital serving the healthcare needs of its community. Learn how the organization has gone from a rural hospital to a neurology hub while staying independent in the process. During this session, Tom Kurtz will share several key decisions and inflection points along the way, as Memorial continues to grow and thrive by focusing on strategy, entrepreneurship, and execution.

[videoLink/] Expanse Oncology Product Strategy (Integrated Care Track)
Scott Godbout, Marketing Solutions Manager, MEDITECH
Moderator: Jennifer Ford, Product Manager, Strategy, MEDITECH
Join us for a discussion on MEDITECH’s Expanse Oncology strategic roadmap, as well as early adopter feedback on workflow improvements to some of our new routines. We’ll also share our future plans for driving decision support, including the integration of genetic data into oncology workflows.

Session 5 | Thursday, September 30, 9 a.m.

[videoLink/] Perioperative Quality Improvement (Acute Track)
Bryan Bagdasian, MD, Physician Informaticist, MEDITECH
Bradley Moore, DO, Family Practice, Appalachian Regional Healthcare
Moderator: Dan Seltzer, Senior Analyst, Professional Services, MEDITECH
How well does your organization evaluate pre-surgery medical complications? Learn how MEDITECH’s Perioperative Note provides a template for evaluating the risks associated with upcoming procedures, improving medication management, and facilitating communication between the surgeon and patient. You’ll hear how Appalachian Regional Healthcare is implementing a perioperative process improvement program in order to minimize risks and improve patient outcomes.

Managing Diabetes with MEDITECH Registries (Ambulatory Track)
Stephen Tingley, MD, CMIO, Mount Nittany Medical Center
Moderator: Patrick Derochea, Senior analyst, Professional Services, MEDITECH
MEDITECH’s dynamic Patient Registry solution is an interactive and actionable tool that empowers members of the care team to better manage patients' health. The solution is ideal for condition management, as it organizes relevant information to the patient's diagnosis and provides clinical navigators the opportunity to execute targeted interventions beyond the visit. Join Dr. Stephen Tingley for a session highlighting Mount Nittany’s success in leveraging MEDITECH's Registry functionality to improve the management and outreach of their diabetic patient population.

[videoLink/] Ambulatory Integration and Automation For All Clinics (Canadian Track) 
Jeffrey Zella, Manager, Product Development, MEDITECH
Jaleen Tang Hu, CPhT, Software Designer, Product Development, MEDITECH
Moderator: Erin Molinari, Director, Product Development, MEDITECH
MEDITECH is undertaking major enhancements within our Ambulatory Solution to enable the eMAR and TAR, along with Bedside Scanning. This will allow all of your clinics to use the Ambulatory toolset instead of outpatient acute functionality.

[videoLink/] A Hybrid Approach to Cloud Strategy (CIO Track)
Scott Radner, Vice President, Advanced Technology, MEDITECH
Jeffrey Kimball, Associate Vice President, Sales, MEDITECH
The journey to a cloud environment can be an ambitious undertaking, especially when other initiatives and priorities limit resources. Learn how a hybrid approach to cloud migration can help your organization to achieve its goals.

Session 6 | Thursday, September 30, 1 p.m.

[videoLink/] Hepatitis C: Extending Care to an Underserved Rural Community Through an Interdisciplinary Telehealth Model (Ambulatory Track) (Babbage East)
Linda P. Williams, PharmD, BCACP, BC-ADM, Ambulatory Care Pharmacy Clinical Manager, Kingman Regional Medical Center
Moderator: Rachel Kelly, Project Manager, Professional Services, MEDITECH
Join Linda Williams from Kingman Regional Medical Center as she discusses the unique opportunities and challenges faced in an underserved rural Arizona community to identify and treat Hepatitis C. She’ll highlight how the utilization of collaborative practice agreements with pharmacists has helped to bridge care gaps between community providers and distant hepatologists, the steps taken within the MEDITECH EHR to improve patient care navigation and documentation, and the value of Business and Clinical Analytics (BCA) to identify focus areas and measure outcomes. 

[videoLink/] You Need to Take a REST (Canadian Track) 
Joseph Vouris, Manager, Client  Services, MEDITECH
Moderator: Nick Palmieri, Regional Sales Director, Canada, MEDITECH
During this session, we’ll discuss what a REST API (or RESTful API) is, the communication and hardware infrastructure needed to support it, and how it can benefit your organization.

[videoLink/] Interoperability Takes Center Stage: Compliance and Innovation on FHIR (CIO Track)  
Toni Wilken, Senior Regulatory Program Manager, Organizational Development, MEDITECH
Allie Marks, Senior Analyst, Organizational Development, MEDITECH
Katelyn Fontaine, Project Manager, Strategy, MEDITECH
Get a pulse on U.S. regulatory policies that focus on strengthening interoperability. Attendees will learn about these initiatives and MEDITECH’s plans to ensure your organization is informed and prepared.

[videoLink/] COVID and Immunizations: Status and Response (Integrated Care Track)
David Haseltine, MD, CMIO, Tidelands Health
Steve Jones, MD, MPH, Lead Physician Informaticist, MEDITECH
Moderator: Kerri Nash, Project Manager, Professional Services, MEDITECH
During this interactive discussion, you’ll learn about using your MEDITECH system to help navigate the continuously changing vaccine landscape. With the focus on third-dose and booster dose implementation strategies and challenges, attendees will have the opportunity to ask questions and share their own tips from the field. 

Session 7 | Thursday, September 30, 2 p.m.

[videoLink/] Community Care Transitions Portal (Acute Track)
Scott Gooch, Supervisor, Product Development, MEDITECH
Moderator: Pamela Crandall, Senior Marketing Solutions Manager, MEDITECH
During this session, we'll demonstrate the new eReferral workflow within MEDITECH’s Continuing Care Transitions Portal (CCTP) for inpatient case managers as they coordinate post-acute care services for patients preparing for discharge. Attendees will see how non-MEDITECH post-acute care service providers get notified of new eReferrals and can log into the CCTP to process these requests, review patient demographic and clinical reports, and determine if they can accept the patient for post-acute care services.

Expanse Now: Update on Strategic Roadmap (Ambulatory Track) 
Rebecca Lancaster, Senior Manager, Strategy, MEDITECH
Join us as we explore the early adopter feedback that has led to additional functionality in Expanse Now. We’ll also take a closer look at how Expanse Now fits into the physician mobility strategy.

[videoLink/] See the Full Patient Story, Wherever They Go, with Traverse (Canadian Track)
Marsha Fearing, MD, MPH, MMSc, Marketing Consultant, Canadian Physician Consultant, Sales, MEDITECH
Kate Chammas, Senior Manager, Marketing, MEDITECH
Moderator: Nick Palmieri, Regional Sales Director, Canada, MEDITECH
Providers have all of the necessary components to easily follow their patients across health systems and care environments, resulting in a better experience for all. Traverse supports provincial interoperability strategies, as well as the Ontario Health Team (OHT) initiative.

[videoLink/] The ABCs of VBCs: Structuring the Assessment of a Value-Based Care Program at Kingman Regional Medical Center (CIO Track) 
William Gustin, MD, Medical Consultant, MEDITECH
Value-based care, in its many forms, involves a multi-faceted approach to patient care, benchmark reporting, and process improvement. How does your organization evaluate a potential new program or gain a new perspective on the current population solution? By deploying a categorical structure for discovery, at Kingman Regional Medical Center, the A.B.C.D.E. model offers both strategic and tactical awareness for developing a value-based care program.

Session 8 | Thursday, September 30, 3 p.m.

[videoLink/] Innovative Care Delivery: Hospital at Home (Acute Track)
Rhonda Wiering, MSN, RN, NHA, Vice President Clinical Growth and Innovation, Avera@Home
Susan Feilmeier, Clinical Service Officer Acute & LTC, Avera Health
Moderator: Linda Nadeau, Account Manager, Client Services, MEDITECH
Join Rhonda Wiering from Avera@Home and Susan Feilmeier from Avera Health as they describe some key medical and business considerations and components of the CMS Hospital at Home model of care. They will discuss hospital and medical functions, including the development of admission criteria and care management, as well as highlight a case study focusing on a patient’s care experience.

[videoLink/] Patients and Consumers: What You Can Do Today to Engage Your Patients with the MEDITECH Solution (Ambulatory Track)
Siobhan Warner, Product Manager, Strategy, MEDITECH
Moderator: Rachel Wilkes, Senior Manager, Strategy, MEDITECH
Attend this session for a look at clinical and administrative features available to improve patient engagement and employee workflows.

[videoLink/] Health Data Interoperability at National Scale (CIO Track) 
Paul WIlder, Executive Director, CommonWell Health Alliance
Moderator: Christine Parent, Associate Vice President, MEDITECH
Join CommonWell Health Alliance’s Executive Director Paul Wilder, as he outlines both the federal efforts towards universal data access and CommonWell’s approach to interoperability.

Wednesday, September 29 | 12 p.m.

Genomics in the Era of the EMR (Joanne Wood Auditorium) 1.0 hours Category I CME Credit
Marsha Fearing, MD, MPH, MMSc, Marketing Consultant, Canadian Physician Consultant, Sales, MEDITECH
Genomics is changing the way physicians treat patients, both today and in the future. Physicians need the knowledge and tools to be able to use this valuable patient data. This session will focus on providing clinicians an improved understanding of clinical and molecular genetics as they relate to clinical care, diagnostics, and testing methodologies. The role of pharmacogenomics in physician workflow will be reviewed, along with strategies for how genomic data can be managed in the EHR to support clinicians in their daily clinical practice.

Mobility Bar
Stop by for LIVE demonstrations:

• High Availability SnapShot
• Genomics
• Oncology
• Expanse Patient Connect
• ExpanseCam
• Expanse Now

In-person LIVE demonstrations

Vendor Gallery
Learn more about our exhibiting vendors in our Vendors tab.
In-person attendees only

Roundtable Discussion: Anesthesia Integration (Bartik)
Emily Pacheco-Valente, RN, Product Manager, Strategy, MEDITECH
The Anesthesia Interface Suite allows hospitals to exchange critical patient information between their Anesthesia Information Management System (AIMS) and the MEDITECH EHR. We’ve identified opportunities to advance our anesthesia offering, which will lead to enhanced surgical workflows, and are eager to hear your input! 

Roundtable Discussion: The CIO's Perspective on the Promise of Digital Transformation (Babbage East)
The past 18 months are presenting the most pressing challenges to healthcare in at least a generation. Attend this interactive session to discuss the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements.
In-person attendees only

Physician Networking
Make connections and engage with your acute and ambulatory physician peers.

• Acute - Babbage East
• Ambulatory - Chomsky​

In-person attendees only

Thursday, September 30 | 12 p.m.

Go Further, Faster with MEDITECH Professional Services (Babbage West) 
Get predictable, positive outcomes from your Expanse EHR and maximize your ROI. Learn how your EHR can reach its fullest potential with MEDITECH's Professional Services and discover a more personalized approach to your Expanse implementation.

Mobility Bar
Stop by for LIVE demonstrations:

• High Availability SnapShot
• Genomics
• Oncology
• Expanse Patient Connect
• ExpanseCam
• Expanse Now

In-person LIVE demonstrations

Vendor Gallery
Learn more about our exhibiting vendors in our Vendors tab.
In-person attendees only

Roundtable Discussion: Ambient Listening (Babbage East) 
Rebecca Lancaster, Senior Manager, Strategy, MEDITECH
During this roundtable discussion, we’ll define use cases for incorporating ambient listening into clinician workflows.
In-person attendees only

MUSE Lunch and Learn (Church) 
MUSE is an independent, education-based group that has been connecting MEDITECH users for more than 30 years, enabling them to share best practices, system developments, and solutions. Attend this “Lunch and Learn” session to discover the member benefits to help ensure your success, including ongoing webinars featuring timely and important topics, annual Inspire conference, professional development, and the opportunity to earn continuing education credit for nursing, pharmacy, and HIMSS CAHiMS and CPHiMS. Their Executive Institute program also offers education and networking opportunities for senior IT executives.
In-person attendees only

Tuesday, September 28

Welcome Reception | 6 p.m.
Hosted by our collaborative partner, CloudWave, and our consulting partner, ettain health, at CBS Sporting Club. 
Register to let them know you're coming!

Wednesday, September 29

CIO Dinner Reception | 6:30 p.m.
After the first day of the forum, join your colleagues for dinner and drinks at Union Straw for a reception hosted by ELLKAY, Pure Storage, and Healthcare Triangle.
Register to reserve your spot.

Topgolf | 6:30 p.m.
Join members of Interlace Health for a night of fun and food in the Topgolf Swing Suite at Howl Splitsville Topgolf.
Click here for more information and to register.