Healthcare Information Management

Helping your patient access team efficiently capture, share, and manage patient information.

Your time is valuable. So is your patients'. That’s why we’ve designed our integrated Patient Access and HIM functionality to quickly capture and share information across visits and locations, helping you reduce wait times, increase throughput, and improve staff productivity and resource utilization. 

Our software will support all members of your team, including:

  • Registration Management Staff
  • Schedulers
  • Coders
  • HIM Professionals

Registration Management Staff

Follow your patients from pre-registration to discharge and beyond through one central dashboard. Customizable registration questionnaires and patient types create a system tailored to the unique data capture needs of each care setting. For added security, use patient photographs or biometrics devices like palm vein recognition to identify patients and prevent identity theft, and eliminate paper consent forms through electronic signature. Patients also have access to view their records, submit demographic updates, and complete pre-visit questionnaires through the Patient and Consumer Health Portal

Your staff will appreciate the ease with which they can manage beds and occupancy, including bed requests and reservations, leave of absences, housekeeping indicators, transport requests, and real-time occupancy reporting —  even update real-time bed status through a telephony interface. Staff can also evaluate census data, and view and update patient information from one central location. For more in-depth analysis of performance, volume, and trends, MEDITECH's Business and Clinical Analytics solution includes a series of Census dashboards.


Centralized scheduling across multiple locations and facilities helps you maximize resources, minimize patient wait times, and prevent appointment conflicts. Verify eligibility, authorizations, and referrals upfront to avoid conflicts later, and use intelligent reminders to notify patients electronically of upcoming appointments or the need to schedule preventive care. Connect with patients through our Patient and Consumer Health Portal and enable them to view their schedules, request appointments or updates, or even directly book certain outpatient appointment types, such as physical therapy. 


MEDITECH’s integration provides coders with all the right ingredients for obtaining maximum reimbursement for every patient visit. Centralized worklists streamline coding and minimize the time it takes to see payment for services. Submission file processing routines are also grouped together to more efficiently submit abstracting data to outside agencies.

HIM Professionals

Your HIM staff can manage patient identification, release of information, and chart completion from one central location. The system pulls together demographic and visit data captured from across your EHR, and supports real-time updates. Users can merge duplicate records, but more importantly, prevent their occurrence in the first place by using progressively specific search criteria.

Scanning and Archiving accelerates chart completion by providing access to forms management and deficiency routines from a single dashboard. System-wide integration automatically notifies physicians of deficiencies so they can electronically sign and resolve them. Embedded scanning and direct import of electronic forms produces a complete eChart — which can be printed or downloaded to electronic media (e.g., CD, DVD, or flashdrive).