2025 Clinical Informatics Symposium

Welcome Address
Shannon Connell, Vice President, Customer Experience, MEDITECH
Carol Labadini, Vice President, MaaS Customer Experience, MEDITECH

Session TBD

Break

Track Sessions
Customer Success
MAR Workflow: Documenting Boluses Administered from an Infusion Bag
Josh Vestal, PharmD, Clinical Pharmacy Informaticist, Appalachian Regional Healthcare
Explore the creation and implementation of a workflow designed to aid nursing staff in administering boluses from an infusion bag, addressing the common Medication Administration Record (MAR) documentation challenge. Discover how you can ensure accurate and efficient documentation, ultimately enhancing patient care and nursing efficiency.

Education
Building the Future of Care, Together: Nurses and Technology
Emily Pacheco-Valente, RN, Product Manager, Strategy, MEDITECH 
Nurses: the heart of patient care and the key to smarter technology. As the largest segment of the healthcare workforce, nurses are driving innovation at every level. Join us to explore how partnering with nurses has led to the redesign of critical Expanse Patient Care workflows - Documentation, MAR, TAR, and a new Combined Workspace. See how technologies like Virtual Nursing and Ambient Listening are integrated to ensure the human touch remains central in digital health.

Optimization
MEDITECH Registry Integration: Enhancing Care Through Connected Data
Holly Davis, MBA, BSN, Chief Nursing Officer, Bingham Healthcare
Amanda Scherbinske, RN, Population Health Manager, Bingham Healthcare
Join Bingham Healthcare to discover how registry data supports population health. Learn how nurses can use data to identify at-risk groups, monitor health trends, and address community needs. Through practical demonstrations, explore how to access and apply registry data in MEDITECH’s EHR, integrate it with patient portals and care tools, and overcome challenges like data quality and interoperability. Gain best practices for measuring impact and driving quality improvement.

Enhancement
Unlock Efficiency, Enhance Transparency: MEDITECH Expanse Transport
Paige Flanagan, CCC-SLP, Senior Specialist, Marketing Solutions, MEDITECH
Imagine a faster, more efficient way to transport patients, equipment, and supplies throughout your hospital. Join us to discover MEDITECH Expanse Transport, a revolutionary new feature that streamlines workflows and enhances transparency. Hear about the successes of early adopters and get a first look at the next phase of MEDITECH’s strategic development, including upcoming innovations in Environmental Services (EVS) and Bed Management design.

Break

Track Sessions
Customer Success
Together We Can: Addressing Health Needs in Rural Communities
Krystal Moyers, MEd, CHES, Administrative Director, Community Outreach and Partnerships & Communications, Augusta Health
Many rural hospitals are leveraging innovative partnerships and clinical data to maximize their impact on community health. Discover how Augusta Health is working with non-profits and local partners to address key priorities identified in the Community Health Needs Assessment, improving outcomes through trust-building, shared resources, and collective expertise.

Education
Exploring Ambient Listening with MEDITECH
Michael Coelho, Product Manager, Strategy, MEDITECH
Join MEDITECH to learn more about our integration with ambient listening vendors and how you can significantly enhance physician documentation and allow for greater focus on patient care.

Optimization
Tools for Effective Problem List Management
Daniel Meehan, Senior Specialist, Customer Experience, MEDITECH
Maintaining an accurate and up-to-date problem list allows clinicians to make informed decisions about treatment plans, identify potential risks, and deliver better, coordinated care across different healthcare settings. An effective problem list also ensures patient safety by highlighting important medical conditions to be considered throughout their treatment journey. This session explores MEDITECH's best practices and strategies for effective problem list management, highlighting the various tools available in Expanse to maintain a clear and concise problem list, as well as governance policies and continued education that are keys to success.

Enhancement
The NEW Expanse Pathology: An Introduction and How to Prepare
Jennifer Ford, MBA, Manager, Product Management, MEDITECH
Kristen Elsner, Supervisor, Client Services, MEDITECH
Discover MEDITECH's newly reimagined Expanse Pathology solution. Attendees will attend a live demonstration, have the opportunity to ask questions, and learn practical steps their organizations can take now to prepare for a smooth transition and implementation.  We’ll also provide a valuable forum for attendees to engage with the strategic product management team, offering feedback and insights that will shape the future of Expanse Pathology. 

Break

Track Sessions
Customer Success
Reaching HIMSS AMAM 7 and EMRAM 6
Pakizah Kozak, HBSc, MBA, PMP, CHIM, CHE, Chief Information Officer, Holland Bloorview Kids Rehabilitation Hospital
Session description coming soon.

Education
Empower Data-Driven Decision-Making with Measurable Insights 
Kristen Martino, MSHM, BSN, Product Manager, Strategy, MEDITECH
In today's data-driven world, organizations need access to reliable and insightful data to make informed decisions. Empower data-driven decision making with MEDITECH’s Measurable Insights solution, designed to provide organizations with the data and metrics they need to optimize their strategies and achieve their goals. By collecting, analyzing, and presenting key performance indicators (KPIs) in a clear and accessible format, Measurable Insights empowers organizations to identify trends, understand customer behavior, and make data-backed decisions that drive success.

Optimization
Session TBD

Enhancement
Streamlining Surgical Workflows from Request to Recovery
Emily Pacheco-Valente, RN, Product Manager, Strategy, MEDITECH
Julia O'Neil, Quality Assurance Supervisor, Product Management, MEDITECH
Pamela Shaughnessy, Software Designer, Product Development, MEDITECH
Discover the latest Surgical Services enhancements that streamline how ambulatory and acute clinicians order procedures, thereby empowering clinicians and patients through timely, efficient communication. Learn the new workflows to replace manual communication with automated surgical requests and integrated text messaging. We’ll also explore how a patient’s designated contacts receive real-time updates, reducing phone calls and easing uncertainty.

Welcome Address
Cathy Turner, BSN, MBA, RN-BC, Chief Marketing and Nursing Executive, MEDITECH

Breaking Down Barriers: Transforming Interoperability with Traverse Exchange
Allison Pallatroni, Product Manager, Interoperability, MEDITECH
Kristen Martino, MSHM, BSN, Product Manager, Strategy, MEDITECH
Discover how Traverse Exchange transforms patient data exchange with real-time FHIR-based requests, enhancing interoperability and data usability. Gain a unified view of patient data from sources like CommonWell, Carequality, eHealth Exchange, and QHINs under TEFCA. Learn how Traverse empowers health systems, supports local care, boosts efficiency, and reduces clinician burden.

Break

Track Sessions
Customer Success
Northfield Hospital + Clinics Expanse Experience: Insights That Inspire, Progress That Unites
Amber Lusk, MSN, RN, CNOR, Nurse Champion and EHR Data Analyst, Northfield Hospital + Clinics
Discover how Expanse LIVE helped Northfield Hospital + Clinics improve workflow efficiency and the clinical experience. By leveraging data from the KLAS Arch Collaborative, they identified key opportunities, made targeted changes, and strengthened collaboration between clinical and IT teams. The result: ongoing progress and technology better aligned with clinician needs.

Education
Predicting No-Show Appointments with Machine Learning AI
Joe Diver, Vice President and Chief Information Officer, Signature Healthcare
Missed appointments negatively impact patient care, resource utilization, and revenue. Join Joe Diver, Vice President and CIO of Signature Healthcare, as he discusses how Machine Learning and AI are being used to tackle high-risk no-show appointments. Attendees will discover how this innovative approach helps identify and proactively address high-risk appointments to prevent no-shows. Key performance metrics will be used to validate the strength of the Machine Learning model and measure the success of the enhanced workflows.

Optimization
Tips and Tricks to Personalize Your Expanse Experience
Join us for an in-depth overview of Expanse's personalization features and expert recommendations for tailoring your experience. Learn how customizing your EHR can simplify navigation, highlight essential information, and improve your workflow.

Enhancement
What’s New Now with Expanse Now
Rebecca Lancaster, Director, Product Management, MEDITECH
Explore the latest features added to Expanse Now. We’ll highlight Ambulatory and Acute workflows and preview integration with Ambient Listening.

Break

Track Sessions
Customer Success
AI Handoff: A New Tool for Communication
Ryan Gallegos, RN, Senior Clinical Informaticist, Emanate Health
Helen Wong, RN, BSN, Supervisor, Clinical Informatics, Emanate Health
Join Emanate Health for an exploration into their AI tool designed for managing the workflow of admitted patients in the Emergency Department. Emanate will highlight accomplishments and challenges, as well as the impact of the new AI Handoff tool in our pilot ED.

Education
Care Compass: Enhancing Population Health and Care Coordination
Michael Coelho, Product Manager, Strategy, MEDITECH
Effective population management and care coordination are essential in today's complex healthcare environment. This session highlights Expanse Care Compass, a powerful tool that enables proactive care, better outcomes, and cost reduction through data-driven insights and streamlined communication. Attendees will explore MEDITECH Expanse features, including Social Determinants of Health (SDOH), Care Gaps, and Remote Patient Monitoring (RPM), all crucial for delivering efficient, equitable, and outcome-focused care.

Optimization
Order Reconciliation Success: Sharing Strategies and Solutions 
Speaker TBD 
Does your organization have a streamlined process for Order Reconciliation, or are there opportunities for improvement? Join MEDITECH as we dive into the recommended setup, workflows, and practices to ensure patients complete necessary follow-up testing, procedures, and referrals in a timely manner. This session provides a platform to share success stories and challenges, and identify areas for optimization related to Order Reconciliation.

Enhancement
Enhancing the Patient Experience with MyHealth, Expanse Patient Connect, and a Streamlined Revenue Cycle
Siobhan Warner, Product Manager, Strategy, MEDITECH
Matthew Chadwell, Product Manager, Strategy, MEDITECH
Discover how MEDITECH is redefining the patient journey through innovative solutions like MyHealth, its newly branded Patient Consumer Health Portal, and Expanse Patient Connect. This session will explore how these tools, paired with an optimized revenue cycle, are driving stronger patient engagement, as well as improving communication, collectability, and satisfaction. 

Break

Track Sessions
Customer Success
Session TBD

Education
Culture Shift: Reducing Unnecessary Urine Cultures With Decision Support
Mike Eldridge, RN, Clinical Informatics Specialist, Southern Ohio Medical Center
Daniel Seltzer, Senior Analyst, Clinical Excellence, Customer Experience, MEDITECH
Over the past two years, Southern Ohio Medical Center implemented a quality improvement initiative aligned with the 2023 Joint Commission antibiotic stewardship standards. The team refined urine culture ordering in Expanse using decision support to reduce unnecessary tests for asymptomatic patients. Learn about the tailored solutions, including alerts for catheterized patients and ambulatory point-of-care testing.

Optimization
Developing Advanced Order Sets: A Case Study in Unfractionated Heparin Infusions
Douglas A. Janowski, MD, Senior Physician Advisor, Information Technology and Clinical Integration, Willis-Knighton Health System
Hear from Willis-Knighton Health System’s Dr. Douglas Janowski as he outlines the rationale, design process, and strategic implementation of an Advanced Order Set Architecture aimed at enhancing clinical workflow and patient safety.  He’ll provide a detailed review of the Unfractionated Heparin Infusion order set, focusing on both the user interface from an end-user perspective and the underlying build logic from a development viewpoint. This session will highlight how the system effectively streamlines complex medication orders while reducing the risk of errors.

Enhancement
Expanse Outreach Portal: A New Way to Connect You to Your Community
Jennifer Ford, MBA, Manager, Product Management, MEDITECH
A robust outreach program can serve as both a strategic community expansion and a highly profitable initiative for any organization. MEDITECH’s new Outreach Portal offers non-affiliated nursing homes, doctors’ offices, and other healthcare providers a seamless platform to place orders, view results, manage customer service inquiries, and handle phlebotomy and supply needs. This innovative portal addresses long-standing challenges in the outreach space, helping organizations improve efficiency and service delivery.