Carol Labadini photo

Carol Labadini

Vice President of Customer Experience

Carol Labadini is responsible for the implementation and support of MEDITECH as a Service (MaaS) customers. She revamped MEDITECH’s implementation approach to embed an integration architecture team into the process, and led her team in conducting more virtual implementation activities and training during the COVID-19 era. 

Ms. Labadini has long felt a passion for healthcare and a drive to improve the experience for both patients and providers. After earning her Bachelor of Science degree in Healthcare Management from Northeastern University, she managed a physician practice for several years before joining MEDITECH in 1991. 

Ms. Labadini led the way for physicians to deliver the most advanced, patient-centric care to their communities through MEDITECH’s web-based Ambulatory EHR. She was also instrumental in ensuring a smooth transition during MEDITECH’s merger with LSS Data Systems. She successfully aligned our Minnesota staff with our Massachusetts-based facilities, and incorporated company-wide best practices across every department. 

Ms. Labadini is known as a respected mentor to MEDITECH staff. She conducts regular education sessions throughout the company, to share her real-world experience and expertise. Under her leadership, the company is well-equipped to help customers smoothly implement their systems and provide better management of patient health in today’s changing care delivery world.