Short appointment times, packed schedules, and administrative burdens all contribute to physician burnout, which leads to lower levels of job satisfaction and increased errors. Ambient listening technology, now integrated with Expanse, acts as physicians’ digital scribe. This AI tool helps them reduce their daily workload and improve efficiency by decreasing the time they spend on clinical documentation.
Leveraging artificial intelligence, ambient listening enables physicians to speak naturally with the patient, without the barrier of a computer screen. Providers are more present and engaged throughout the encounter, and patients are more satisfied with the increased face time. As the provider and patient interact, an app or device augmented with the Expanse EHR drafts the documentation during the encounter. Physicians can complete their documentation more accurately and efficiently, improving turnaround time.
In addition to documentation, ambient listening will continue to evolve to include queuing of orders and updates to problems, allergies, and other discrete data, leading to even more time savings when navigating the EHR. Future enhancements to Expanse Now, MEDITECH’s mobile application, will enable physicians to use embedded ambient listening technology to generate documentation. AI-generated notes flow directly into the Expanse platform for providers’ review and approval.