Asian male using his phone while on a train

PATIENT EMPOWERMENT

Convenient access, collaborative care

Today’s patients expect a seamless, intuitive, and equitable consumer-centric care experience, whether virtual or in-person, urban or rural. MEDITECH's Patient Empowerment solutions keep patients informed and involved throughout their journey through convenient self-service tools. Boost satisfaction and loyalty, improve health outcomes, and drive your organization's success.

Meet patients wherever they are with familiar, easy-to-use technology

With solutions like the MyHealth patient portal and Expanse Patient Connect, patients benefit from:

patient having virtual visit with doctor on their laptop

Flexible care options

Leverage robust features such as virtual visits, secure messaging, on-demand care, telehealth, and remote patient monitoring to engage with clinicians anywhere, anytime.

patient receiving appointment reminder on their phone

Convenient communication

Receive appointment and preventive care reminders, confirm via text, and launch directly into portal notifications via secure, bi-directional SMS messaging.

Self-service appointment management

Minimize friction and reduce office wait times by scheduling appointments and completing pre-visit questionnaires online when and where it is most convenient for them.

patient accessing health data on their phone

Access to health data, anytime, anywhere

Easily access and manage their health data regardless of their location using the MHealth app or their preferred consumer app.

disabled patient using assistive technology to access patient portal

Inclusive design

Use adaptive devices such as screen readers and braille-supported keyboards to navigate the MyHealth portal.

patient advocating for themselves with doctor

Greater autonomy over health decisions

Share advanced care planning directives with any healthcare provider through integration with MyDirectives, ensuring treatment aligns with their preferences.

Financial transparency

Provide cost estimates, upfront payment plans, and flexible payment options, including online copays.

Streamline clinical and operational efficiency

A strong digital front door also helps health systems improve patient satisfaction as well as clinician and operational efficiency. Save time, maximize reimbursement, and optimize resources by using MyHealth, Expanse Patient Connect, and Expanse Care Compass to:

Prevent missed appointments and fill cancelled ones.

Reduce call volume.

Improve the timeliness and accuracy of patient forms data.

Reduce delays and wait times at check-in.

Support clinical decisions with access to remote monitoring data.

Experience faster payments and fewer denials.

Use registries to proactively identify, monitor, and follow up with high-risk patients.

Close the circle by engaging families and caregivers

Keeping patients, family, and caregivers informed and involved is vital. MyHealth is an essential tool for improving communication, supporting patient health, and reducing the risk of hospital readmissions.

Stay Informed During Hospital Admissions

The current stay dashboard provides real-time updates on surgical status, patient room/location, and assigned care team, allowing caregivers and family members to check in from anywhere.

Streamlined Discharge Planning

Access to crucial and timely aftercare information helps ensure better preparation for the patient's return home.

Centralized Appointment Management

A unified calendar view helps patients and caregivers easily manage clinical and social appointments regardless of where care is delivered.

Power connected care

Unrestricted access to health data is vital for patients and care teams to manage care collaboratively. Our commitment to reducing barriers involves connecting with Qualified Health Information Networks (QHINs) under TEFCA and CMS-aligned networks, ensuring patients and their care teams have more comprehensive access to data.

Benefit for clinicians:

A searchable, de-duplicated, and longitudinal view of a patient’s health history directly within their workflow via Traverse Exchange, regardless of where care was delivered.

patient accessing health data on their phone and smart watch

Benefit for patients:

Individual access services that empower patients to easily consolidate their health data via their preferred consumer applications, making them more active and informed stewards of their long-term health.