Customer Impact
Fulton County Health Center Drives Efficiency and Patient Care Through Analytics Dashboards
Opportunity
Fulton County Health Center identified an opportunity to automate and centralize several time-consuming, manual data-collection and reporting workflows.
Results
By embedding analytics dashboards within their Expanse EHR, Fulton County Health Center achieved considerable time savings and improved workflow transparency.
Key Product
Expanse
~60-70%
reduction in monthly workflow time with ED Log Dashboard
~97%
reduction in time spent generating CPOE tracking reports
"By automating complex reporting and delivering trusted data directly to end users, our dashboards have become foundational to how we operate. What began as a solution for one department has grown into a system-wide approach to analytics that supports better decisions, higher efficiency, and ultimately better care."
Erika Cook, BSHA
Performance Improvement and Quality
Fulton County Health Center
"As part of our broader effort to improve care quality, dashboards are helping us ensure better documentation, more timely order entry, and faster clinical interventions. This level of insight supports both frontline staff and leadership in maintaining accountability and aligning with performance goals."
Erika Cook, BSHA
Performance Improvement and Quality
Fulton County Health Center
About Fulton County Health Center
The Challenge
Before adopting analytics dashboards, Fulton County Health Center struggled with cumbersome manual reporting processes that required staff to extract information from multiple disparate systems, validate data accuracy, and compile reports manually. This extensive manual work consumed valuable staff hours, slowed access to actionable information and critical clinical and operational insights, and placed added pressure on staff dedicated to patient care. The resulting delays severely impeded timely and informed decision-making, which is essential for responding quickly to clinical and operational needs, delivering high-quality patient care, and meeting organizational goals.
The Solution
Recognizing the need to modernize their data strategy, Fulton County Health Center decided to leverage powerful analytics dashboards embedded within their Expanse EHR to streamline reporting and deliver real-time analytics within existing clinical workflows. With dashboards native within their EHR, the organization was able to automate data collection, deliver visual and actionable insights, and integrate seamlessly into daily operations. Staff quickly adopted the dashboards across departments, which empowered clinical and administrative teams to make data-driven decisions and focus on patient-centric care.
The Results
The implementation of analytics dashboards within the MEDITECH Expanse EHR delivered immediate and substantial improvements to Fulton County Health Center, particularly in reporting efficiency, data accessibility, and clinical goal compliance. Key metrics demonstrating this impact included a reduction in ED Log reporting time by 4-5 hours per month through automation and centralized data, and the elimination of a Computerized Provider Order Entry process that previously required a lengthy Excel file, which took at least 30 minutes to download and hours of manual work to analyze. With the introduction of dashboards, CPOE Tracking is now instantly available. Beyond these operational efficiencies, the organization also improved compliance with the ED arrival-to-EKG goal of 5 minutes, a critical metric that directly supports better patient outcomes. By automating routine reporting and providing real-time access to actionable insights at the point of care, Fulton County Health Center has effectively enhanced its operational workflows, allowing clinical and administrative staff to move away from cumbersome manual processes and focus more extensively on delivering high-quality, patient-centric care.
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