The Importance of Community-Driven Care with Leigh Williams

In this conversation, Leigh Williams, VP and CIO at Augusta Health, shares how a 255-bed independent community hospital is reimagining care through strategic EHR transformation. She discusses how she led a MEDITECH Expanse implementation while maintaining deep community ties through comprehensive health needs assessments and patient advisory groups. Lessons learned include how independence enables data-driven, nimble decision-making tailored to local populations, from mobile clinic initiatives to COVID response strategies. Leigh also explores leveraging emerging technologies to scale workforce capabilities, reduce operational costs, and improve the digital workday for every team member.