Expanse Outreach
Are you maximizing the revenue potential of your organization’s in-house laboratory department? Transform your Outreach workflows, grow your business, and onboard new clients quickly with Expanse Outreach.
Expanse Outreach makes your laboratory department an attractive destination for a wide range of unaffiliated clients, regardless of distance — such as nursing homes, physician practices, and urgent care centers. Tap into potential new service line growth and improve client satisfaction by providing a centralized, easy-to-onboard portal for electronically managing lab orders and results, whether collected on-site or at the draw station.
Your staff also benefit from an integrated, easy-to-use solution, embedded in their Expanse Laboratory workflows.
Improved Client Satisfaction Makes You a Destination for Lab Processing
Gone are the manual and time-delayed processes of printing and faxing orders and waiting for results. With the Expanse Outreach Portal, your clients will benefit from the ability to manage their patients and orders within your branded portal, personalized to each client.
Are your clients already interfaced for orders and results? The Expanse Outreach Portal will provide them an easy way to communicate customer service issues, manage supply orders, and view helpful reports. Clients also benefit from:
- Quick setup and onboarding
- A simple, easy-to-use workflow
- Client-specific flexibility
- Timelier access to results.
Your Centralized Lab Outreach Hub
Expanse Outreach provides a “one-stop-shop” for helping your lab manage all aspects of your outreach program within their workflows. Whether managing draw stations, phlebotomy programs, or expected daily workload, Expanse Outreach provides:
Streamlined workflows to manage specimens regardless of their origin.
Customer service tools to communicate both internally and with your clients.
Advanced reporting to understand your workload and manage your bottom line.
Keeping it Local
Expanse Outreach connects your community by bridging the gap between your lab, local unaffiliated clients, and their patients. By keeping the entire process local, you can provide unique benefits and services that other regional or national labs can’t, such as specimen pickup and phlebotomy support. As an added benefit, lab results are integrated into the patient’s EHR for better continuity of care.
Visit us at HIMSS
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