Three Mental Health Facilities in Ontario Create Hub with Shared MEDITECH EHR

Three Canadian hospitals have partnered to create a mental health hub using a single Enterprise Health Record (EHR) from MEDITECH, streamlining mental care delivery for its users and promoting positive outcomes for patients.

By Christine Parent

Associate Vice President, MEDITECH

Three Canadian hospitals have partnered to create a mental health hub using a single Enterprise Health Record (EHR) from MEDITECH. The shared electronic medical record is expected to streamline mental health care delivery for its users and promote positive outcomes for patients.

The mental health hub project began two years ago when Ontario Shores Centre for Mental Health Sciences (Ontario Shores) partnered with Waypoint Centre for Mental Health Care (Waypoint) on using the MEDITECH EHR to treat their patients.The collaboration expanded when The Royal Ottawa Mental Health Centre (The Royal) joined in January 2018, with plans to go LIVE with the joint system in the near future.

Aligning with the recommendations from Ontario’s Digital Health and HIS Renewal strategy, the mental health centres are sharing patient information and providing physicians with a comprehensive overview of their patients’ health.

Along with leveraging evidence-based best practices, the EHR is helping the facilities to benchmark their mental health research and patient care.

Physicians and clinicians can better examine and assess results from how providers in the mental health hub are treating their patients. In doing this, providers can learn which treatments are or are not working, and reallocate their resources and costs accordingly.

The EHR offers a range of mental health tools necessary to meet each health centre’s unique needs. The tools include emergency crisis intervention, acute and long-term care hospitalization, and longer-term rehabilitative outpatient mental health services.

Surveillance tools are also embedded into the EHR that enable providers to track specific risks and medical conditions for their patients, and a universal discharge routine, which includes instructions, medication reconciliation, referrals, and Case Management documentation, ensures patients are informed about their health and understand the next steps in the care process.

All three hospitals offer patients a positive environment to treat their conditions. The shared EHR will create one of Canada's largest mental health data repositories, making program evaluation, quality improvement and enhancements in patient safety more robust, and position each organization to deliver the highest standard of specialized mental healthcare and advocacy in the region.

Waypoint is a 301-bed psychiatric facility located in Penetanguishene, Ontario that provides extensive care to mental health patients in both acute and long-term care settings. One of the only hospitals to provide a highly secure forensic mental health program for patients, Waypoint is dedicated to creating a safe, community-based environment to treat patients and collaborate with their families to deliver compassionate care.

In January 2017, Waypoint achieved HIMSS EMRAM Stage 6 with the help from Ontario Shores. Ontario Shores was the first hospital in Canada — and the first mental health hospital in the world — to receive the HIMSS EMRAM Stage 7 award for having a completely paperless health information system.

The public teaching facility houses 346 inpatients, and specializes in comprehensive mental health and addiction services on the shores of Lake Ontario in Whitby, Ontario.

The Royal, which ranked as one of Canada’s Top 40 Research Hospitals in 2017, will leverage the EHR to further enhance connections between research and care with a more efficient sharing of information and broader access to data, all with patient consent. The Royal will also use the EHR to enhance program evaluation and efficiency to deliver the safest, highest quality of care that patients and their families deserve.


This article was originally published in the June/July 2018 issue of Canadian Healthcare Technology. Reprinted with permission.