MEDITECH Professional Services

Get predictable, positive outcomes from your Expanse EHR

Your EHR can reach its fullest potential with MEDITECH's Professional Services. We offer a more personalized approach to your Expanse implementation, to maximize your ROI. Professional Services includes Implementation and Specialty tracks, provided by resources that know our software inside and out.

See how MEDITECH customers are improving outcomes with real results.

Download The Innovators Booklet

Implementation Services: expertise you can count on

Deep-rooted partnerships with our customers is the MEDITECH way. Combine that with our senior-level credentialed staff and better project management of joint activities, and you have the best choice in the industry to implement your EHR.

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Full implementation support and collaboration complements our READY implementation approach. We continue to offer services even after the project is complete.

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A single unified project plan means executive reporting with one source of truth for:

  • united goals and outcomes
  • a consistent pathway to issue resolution.
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On-site, senior-level industry experts lead your overall project and clinical and financial teams, giving you a direct connection to all areas of MEDITECH.

MEDITECH Professional Services - Video Covershot

Unparalleled knowledge for optimizing your Expanse EHR

The next new venture in MEDITECH's 50-year journey begins now. Executive Vice President Hoda Sayed-Friel introduces you to Professional Services and explains why it's right for your organization

Specialty Services: tenure, talent, and tangible results

Use these four tracks together or individually. Each one is led by a MEDITECH Associate Vice President with over 20 years of experience, so you know you're in good hands.

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EHR Toolkits & Quality

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Business & Clinical Analytics

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Physician Advisor Services

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Interoperability

EHR Toolkits & Quality

Achieve clinical and operational excellence with MEDITECH's EHR Excellence Toolkits and quality improvement focused services. Designed using Expanse technology, these comprehensive solutions help you tackle healthcare priorities such as CAUTI and sepsis. Our Specialty Services team of physicians, nurse quality consultants, quality project managers, and system experts guides your organization through the toolkit implementation and improvement process for better quality and health status outcomes.

EHR Excellence Toolkit and Quality improvement services include:

  • Experienced and clinically credentialed MEDITECH team
  • Support for building and validating workflow prototypes associated with the quality toolkits or your quality topic
  • Decision document process for change management
  • Sophisticated clinical decision support individualized to meet your organization's needs
  • Outcomes measurement in conjunction with a structured approach to quality improvement.

Business & Clinical Analytics

Managing big data is critical to the health of your organization — and your patients. But these initiatives can be resource intensive. MEDITECH software engineers provide an array of analytics services to support your process improvement initiatives.

Analytics services include:

  • Comprehensive data analysis beyond standard content
  • Tailored data sets and proven dashboard adoption
  • KPIs measuring quality, cost, and outcomes
  • Aggregating of other vendor EHR data sources
  • Individualized, on-site training sessions
  • Improved quality and operational efficiency.

Physician Advisor Services

Connect with the MEDITECH physician professional services team and gain expertise in physician leadership, content development, and workflow design. Our seasoned physician advisors start with a current state assessment and future roadmap to ensure results.

Our Professional Services Physician Advisors:

  • Provide support that focuses on workflow efficiency and personalization
  • Guide your organization in content optimization and assist in building documentation templates unique to your organization
  • Conduct on-site visits, webinars, and assessments, demonstrating our system's capabilities in the physician's vernacular.

Interoperability

Business drivers, government mandates, and patient safety are just a few of the forces defining your interoperability requirements. Our Interoperability Professional Services team works with your organization to refine your HIE strategy, assess your current state, develop a plan to achieve your goals and can also help manage and implement your interoperability projects.

Our services support all your interoperability needs, including:

  • Local, state, and federal healthcare information exchanges
  • Interoperability options that eliminate “rip and replace”
  • Regulatory readiness for MU3, TEFCA, the 21st Century Cures Act, etc.
  • Implementing solutions that drive business and improve operational efficiency
  • Enhancing the workflow experience for clinicians and staff.

See how MEDITECH customers are improving outcomes with real results.

Download The Innovators Booklet