MEDITECH market share expands with Expanse

Industry research firm KLAS reports that MEDITECH was one of only two vendors (the other being Epic) that saw significant market share growth in 2019. According to KLAS, the Expanse platform is drawing interest and purchases from organizations outside MEDITECH’s legacy customer bases.

In addition, Expanse achieved Black Book’s Highest Client Satisfaction Award for Inpatient EHR and was just named Black Book’s #1 EHR in Usability for Nurses.

The market data and customer feedback included in the KLAS report demonstrate the EHR market’s ongoing shift toward embracing innovation, product sophistication, usability, and sustainability.

KLAS report highlights

  • MEDITECH’s acute care market share growth came from new IDNs and standalone hospitals
  • An additional 27 existing customers migrated to Expanse from legacy MEDITECH platforms
  • MEDITECH’s efforts on a web-based Point of Care solution for nurses, therapists, and mobile caregivers generated interest by net new customers
  • Expanse’s mobile, web-based platform and modern EHR capabilities drove a second consecutive year of increased market share for MEDITECH
  • Customers rated MEDITECH highly in loyalty (B+) and value (B+), reflecting long-term relationships and trust, as well as superior TCO.
  • MEDITECH surpassed Cerner in the number of smaller organizations signed, for the first time in several years.

Wins for MEDITECH in 2019

MEDITECH amassed 29 net new customers, defined as competitive wins, including a purchase from a larger (400+ bed) health system outside MEDITECH’s legacy customer base.

2019 US acute care hospital wins & losses—by vendor

2019 US Acute Care Hospital Wins & Losses—By Vendor
Helen Waters Headshot

“We are proud to be a disrupter within our industry. This EHR Market report is further validation that our consistent focus on providing transformative tools, value, and partnership is resonating with the healthcare community at large.”

Helen Waters, Executive Vice President


Taylor Davis Headshot

“Organizations perform better and report high levels of clinician and patient satisfaction when they focus on the humans using the EHR, rather than the technology itself.”

Taylor Davis, EVP of Analysis and Strategy

KLAS Research

Ginny Kwong Headshot

“The personalization and mobility of the MEDITECH system has really decreased physician burnout. Ninety percent of our physicians are using electronic documentation, which has been so helpful.”

Ginny Kwong, MD, CMIO

Halifax Health (Daytona Beach, FL, 678 beds)

MEDITECH earned immediate industry recognition after launching Expanse...

  • 50 CMS 5-Star Hospitals
  • 42% CMS Double 5-Star Hospitals
  • 27 Women’s Choice Top 100 Small Hospitals
  • 23 Chartis Group Top 100 Critical Access Hospitals
  • 20 Becker’s CIOs to Know

All #1 among EHR vendors in 2018

MEDITECH Expanse Logo

… and continues to achieve impressive results as market share grew through 2019-2020.

2020 Black Book Highest Client Satisfaction Award for Inpatient EHR

2020 Best in KLAS for Acute Care EMR and Category Leader for Community Patient Accounting

2020 Black Book #1 EHR in Usability for Nurses

See what new tools are getting the industry’s attention

More healthcare organizations are choosing MEDITECH’s contemporary Expanse EHR — designed by clinicians for clinicians — with the intuitive look and feel of apps they use everyday for banking, shopping, and traveling.

Our system addresses the complexity of today’s clinical needs, with all the mobile and predictive power they require. See how we’re building momentum with digital solutions like:

Learn how MEDITECH as a Service (MaaS) delivers the power of Expanse, through our cost-effective, scalable solution.

Read the MaaS ebook