Time after time, our customers transform with us.

84% of our customers have been with us for over a decade. That kind of statistic doesn’t result from your typical EHR vendor relationship. Nor does it come from some fleeting fad. MEDITECH’s strong customer longevity is due to genuine long term partnerships with those who continue to trust bold innovation.

We are especially proud of how these relationships have led to our customers’ success today. Here’s a sampling of their recent transformations.

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Opportunity to grow.

Commonwealth Health Corporation originally became a MEDITECH customer in 1984 for their Bowling Green, KY, facility. Today, Emergency Department physician William Moss, MD, shares how a decades-long relationship with MEDITECH led to a confident choice to move forward with MEDITECH Expanse.

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“The MEDITECH system creates the opportunity for a shared patient record . . . It’s safer. It’s faster. It’s more effective. It’s better patient care.”

Jo-anne Marr, President and CEO

Markham Stouffville Hospital (customer since 1988).

Markham Stouffville is currently partnering with Southlake Regional Health Centre and Stevenson Memorial Hospital, connecting all three facilities through a single MEDITECH EHR.

Proof positive.

With their Nurse Navigator Program, Avera McKennan Hospital & University Center showcased just what this customer since 1989 could do with their EHR.

  • $475,000 in annual savings
  • 13.7% decrease in non-emergent ED visits
  • 78% drop in ED visits by program participants
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At your service.

Personal interactions have always been the cornerstone of MEDITECH’s partnerships with customers. For years, satisfied customers have been submitting “kudos” to individual staff members for going above and beyond in their customer service. Give this video a watch to see what our customers really think of us...

Partnership Profile - Alicia Brubaker

Shoulder to shoulder.

Partnership Profile

Alicia Brubaker, RN, BSN, CCRN-CMC

You couldn’t ask for a better example of MEDITECH’s customer partnerships than with Alicia Brubaker. Alicia is both a CCU nurse at 20+ year customer Valley Hospital (Ridgewood, NJ) and a MEDITECH nurse liaison. She brings her clinical experience to our development team, and expertly helps us hone products that other nurses will eventually use. Read all about her special role as a MEDITECH collaborator here.

First and foremost.

Galway Clinic is no stranger to leading the pack.


First MEDITECH customer in Ireland


First independently funded hospital to be opened in Ireland in twenty years


First hospital in Ireland to achieve Stage 6 HIMSS designation


MEDITECH’s First Expanse customer in Europe


First guest on MEDITECH’s Thought Leader Podcast, featuring Big Data. Listen to Raphael Jaffrezic, CIO, in his podcast interview about big data, organizational buy-in, and their impressive plans for Expanse.

See how our customers are improving outcomes with real results.