Patient Care and Patient Safety (PCS/Nursing) Subject Matter Expert (SME) (Hybrid)

Professional Services | Georgia, US


As a Patient Care and Patient Safety (PCS/Nursing) Subject Matter Expert (SME), you will be joining a dynamic MEDITECH Professional Services team, working with clients to implement, upgrade or optimize the MEDITECH EHR to gain the highest level of adoption and return on investment. Using your skills and clinical experience to advise and guide customers on how to implement and use a well engineered, integrated system to its fullest potential. As a member of our Patient Care and Patient Safety (PCS/Nursing) Subject Matter Expert team, your job would involve:

  • Serving as a Subject Matter Expert (SME) of Patient Care and Patient Safety (PCS/Nursing) applications providing dictionary buld guidance and assistance, including optimization support. Responding to inquiries from staff and affiliates to ensure efficient and timely actions are taken.

  • Assessing training and support needs through regular contact with assigned organizations. Developing customized, solution oriented training and adoption plans specific to individual organizational practices and coordinates the optimization process through full adoption 

  • Providing perspective and guidance on current/future state workflows, gap analysis, and department utilization. Capturing best-practices and shares with the team, and advising practices on suggested workflow modifications.

  • Recommending ongoing solutions and training to ensure success. Serving as a resource for evaluating future needs by performing workflow assessments.

  • Participating with department staff, IT staff, and outside vendors in discussions involving the system, which will have an impact on workflow, productivity, and end user functionality

  • Serving as liaison to the IT department, project managers, and Implementation staff

  • Developing communication/contact and visit strategy to ensure all affiliates within the assignment are communicated with on a regular basis

  • Primary contact to whom the IT department and project managers can communicate with directly

  • Identifying optimization opportunities to utilize the system to its fullest potential and provide maximum quality outcomes for the workflow changes in the new system

  • Travelling 80-90% of the time anywhere within the United States and Canada.

What You Should Have
  • Bachelor's degree preferred or 4 + years of Patient Care and Patient Safety (PCS/Nursing) experience, Prioritization of Care, Patient Management, Transitions of Care, Delegation, Nursing Leadership, Nursing Communication, Nursing Theory, Community Health, etc. 

  • Knowledge and experience using MEDITECH Patient Care and Patient Safety (PCS/Nursing) applications: Patient Care System (PCS), and integration with other Clinical Care Coordination and  Revenue Cycle applications

  • Deep understanding of dictionary integration across applications and building process during the implementation of MEDITECH applications and knowledge of how those applications are used in healthcare acute clinical areas

  • Prior training experience specifically with electronic health record systems required.  Specific experience with Patient Care and Patient Safety (PCS/Nursing) applications.

  • Clinical nursing expertise during multiple MEDITECH Implementations, preferably 6.x or Expanse 

  • MEDITECH READY certified, working as a member or in partnership with a MEDITECH certified firm

  • Strong critical thinking and problem-solving capabilities, and unencumbered clinical license

  • Working Knowledge of MEDITECH Patient Care and Patient Safety (PCS/Nursing) applications:

    • Bedside Medication Verification

    • Critical Care

    • Emergency Department Management  (Non-Physician Users)

    • Labor and Delivery

    • Patient Care System

    • Patient Discharge Instructions

  • Experience in at least one or more of the following healthcare areas:

    • Acute Clinical Nursing - experience with delivery of patient care in inpatient Medical/Surgical clinical areas, and nursing workflows and models, admission/discharge, bedside procedures, transfusion administration, medication verification and administration and care planning

    • Emergency Department - experience with emergency department services workflow models, including triage, trauma, out of hospital team coordination

    • Specialty Care - understanding of the specific needs related to specialty care areas such as Critical Care, Labor/Delivery, Rehabilitation and Physical Therapy

  • Excellent interpersonal, written, and oral communication skills

  • Hold a valid driver’s license.

COVID-19: This position requires that you have received a COVID-19 vaccination unless you have a valid religious, medical, or pregnancy-related accommodation.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.

This opportunity is available at our following location(s):
  • Atlanta

Submit Your Resume

If you selected "college or university", please provide the name of the school. If you selected "other", please tell us how you found out about this job.
Be sure you can see the name of your file on this page before you click Submit. This may take a few seconds.
Files must be less than 2 MB.
Allowed file types: txt pdf.