Analyst, Regulatory Programs (Hybrid)

Customer Support & Training | Minnesota, US


Analyst, Regulatory Programs at MEDITECH serve as a resource to customers and internal staff by providing expertise to the complexities of Promoting Interoperability (PI) requirements to prepare customers for attestation. Analysts maintain knowledge of related regulatory programs proposed and Final Rules, and are responsible for disseminating changes in MEDITECH's support strategy, both internally and to customers, through Best Practice documentation and educational opportunities. As a member of our Organizational Development team, your job would involve:

  • Participating in calls with customers and staff to provide guidance and expertise with Promoting Interoperability (PI) measure requirements and best practices

  • Establishing productive communication with teams collaborating to develop Promoting Interoperability documentation

  • Scheduling meetings as needed to optimize communication, document project plans, follow through with action items

  • Coordinating and contributing to the development and documentation of the Promoting Interoperability best practices

  • Collaborating with Certifying body to interpret CMS proposed and final rules

  • Collaborating with Development and Government Initiative teams to evaluate the impact of product requirements for successful attestation

  • Collaborating with SQL team to establish and evaluate workflows for accurate report data capture

  • Participating in SQL Cypress and Bonnie testing by entering and testing patient data in certification rings a needed

  • Collaborating with counterparts to improve customer communication and educational resources

  • Developing internal and external educational resources, which includes evaluating the needs and gaps in education, content development, and appropriate delivery method 

  • Facilitating Promoting Interoperability Focus Groups to evaluate Promoting Interoperability documentation, communications, and education based on customer needs and feedback

  • Assisting with customer support

What You Should Have
  • Bachelor’s or associate's degree preferred and/or 2-3 years applicable work or military experience

  • Strong interpersonal and collaborative skills

  • Strong written and verbal communication skills

  • Excellent organizational skills and proven ability to meet deadlines, prioritize, and manage multiple tasks or projects at a time

  • Excellent customer service skills and desire to promote service excellence

  • Strong analytical, problem-solving, and project management skills

  • Independent worker who takes initiative and who requires minimal supervision

  • Experience with MEDITECH clinical applications and related workflow is desirable

  • Presentation and teaching experience highly desirable

  • Positive and enthusiastic attitude, always demonstrating professionalism and respect towards others

COVID-19: This position requires that you have received a COVID-19 vaccination unless you have a valid religious, medical, or pregnancy-related accommodation.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.

This opportunity is available at our following location(s):
  • Minnetonka

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