Ambulatory Client Training Specialist - Clinical

Customer Support & Training | Massachusetts

Description

As a MEDITECH trainer, your facilitation allows clinicians to successfully utilize our Ambulatory Electronic Health Record. On a daily basis, you are educating physicians, nurses and medical assistants on this life saving tool. The training you conduct assists providers in the delivery of exemplary patient care. As a member of our Client Services & Implementation team, your job would involve:

  • Training and installation of our Ambulatory Electronic Health Record
  • Acting as the primary contact for our physician practice clients throughout the implementation process
  • Learning and implementing MEDITECH's new Web Based Ambulatory Software
  • Conducting hands-on training sessions for the clinical staff such as physicians, nurses and medical assistants
  • Multi-tasking and communication with staff members across MEDITECH's Ambulatory, Acute, Emergency Department and Home Care applications
  • Providing customer service and troubleshooting application software issues
  • Working in a team with programmer analysts to resolve any technical issues
  • Working on group projects, interacting with development staff and mentoring co-workers
  • Processing requests for system enhancements or modifications to our evolving software
  • Designing and maintaining application documentation
  • Updating and maintaining an online project tracking system
  • Traveling 60-75% of the time anywhere within the United States and Canada to conduct new customer training
What You Should Have
  • Clinical experience in a Physician Office or Ambulatory Practice setting preferred
  • Bachelor's degree and/or applicable training and education, or customer service experience preferred and/or related military experience
  • Exceptional written and verbal communication skills
  • Strong interpersonal and presentation skills
  • Ability to work well independently and as part of a team
  • Strong desire to learn
This opportunity is available at our following location(s):
  • Canton

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MEDITECH Recruiting Series: Clinical

MEDITECH clinical staff leverage their experience and contribute to our EHR in unique and exciting ways.