Ambulatory Client Training Specialist - Practice Management

Customer Support & Training | Minnesota, US


As a MEDITECH trainer, your facilitation allows financial professionals to utilize our enterprise health record effectively. You are the first point of contact to expose users to this cost saving tool. As a member of our Client Services & Implementation team, your job would involve:

  • Leading training and installation of our enterprise health records system
  • Acting as the primary contact for clients throughout the implementation process
  • Assisting in the implementation of Billing, Scheduling and Referral Management software at customer sites
  • Multi-tasking and communicating with staff members across multiple MEDITECH applications
  • Providing customer service and troubleshooting application software issues
  • Participating in software installations including assessment visit, dictionary training, applications training and live visits (majority at customer sites)¬†
  • Working on a team with programmers to resolve any technical issues
  • Working on group projects, interacting with development staff, and mentoring co-workers
  • Processing requests for system enhancements or modifications to our evolving software
  • Designing and maintaining application documentation
  • Updating and maintaining an online project tracking system
  • Travel 60-75% of the time anywhere within the United States and Canada to conduct new customer training


What You Should Have
  • Bachelor's degree and/or applicable training and education, or customer service experience preferred, and/or relative military experience
  • Experience in a physician practice is helpful, but not required
  • Exceptional written and verbal communication skills
  • Strong interpersonal and presentation skills

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.

This opportunity is available at our following location(s):
  • Minnetonka

Working at MEDITECH Minnesota

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