Ambulatory Client Training Specialist - Billing

Customer Support & Training | Minnesota

Description

As a MEDITECH trainer, your facilitation allows financial professionals to utilize our electronic health record effectively. You are the first point of contact to expose users to this cost saving tool. As a member of our Client Services & Implementation team, your job would involve:

  • Leading training and installation of our Electronic Health Records system
  • Acting as the primary contact for clients throughout the implementation process
  • Assisting in the implementation of Billing Software including Scheduling/Registration/Billing software at customer site
  • Multi-tasking and communicating with staff members across multiple MEDITECH applications
  • Providing customer service and troubleshooting application software issues
  • Participating in Billing installations including assessment visit, dictionary training, applications training and live visits (majority at customer sites) 
  • Working on a team with programmers to resolve any technical issues
  • Working on group projects, interacting with development staff, and mentoring co-workers
  • Processing requests for system enhancements or modifications to our evolving software
  • Designing and maintaining application documentation
  • Updating and maintaining an online project tracking system
  • Travel 60-75% of the time anywhere within the United States and Canada to conduct new customer training

 

What You Should Have
  • Bachelor's degree and/or applicable training and education, or customer service experience preferred, and/or relative military experience
  • Experience in a physician practice is helpful, but not required
  • Exceptional written and verbal communication skills
  • Strong interpersonal and presentation skills
This opportunity is available at our following location(s):
  • Minnetonka

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